error: ubuntu-20.04 version is not supported, so all dependencies may not be installed.

[Michael]

printing very faint

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: hplip 3.20.3+dfsg0-2
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.20.11-0ubuntu25
Architecture: amd64
CupsErrorLog:

CurrentDesktop: Budgie:GNOME
Date: Wed Apr 8 12:54:47 2020
InstallationDate: Installed on 2020-02-05 (63 days ago)
InstallationMedia: Ubuntu-Budgie 20.04 LTS "Focal Fossa" - Alpha amd64 (20200204)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: ASUSTeK Computer INC. CM6330_CM6630_CM6730_CM6830_M11AA-8
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=UUID=4a427cd0-ff55-4f29-8385-d92924457201 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/08/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0904
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: CM6330_CM6630_CM6730_CM6830_M11AA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0904:bd01/08/2014:svnASUSTeKComputerINC.:pnCM6330_CM6630_CM6730_CM6830_M11AA-8:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnCM6330_CM6630_CM6730_CM6830_M11AA:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: Desktop
dmi.product.name: CM6330_CM6630_CM6730_CM6830_M11AA-8
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK Computer INC.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

[Till Kamppeter (till-kamppeter)]

Missing dependencies do not give you a faint printout, but rather no printing at all.

Also the error message

error: ubuntu-20.04 version is not supported, so all dependencies may not be installed

does not really say what is missing or whether something is actually missing. It only tells that HP did not test the software on Ubuntu 20.04.

Where did you obtain this error message?

What is your printer and how old is it? If it is not too old, you could do driverless printing, not using HPLIP at all. For this connect to the printer preferably by the network (Wi-Fi or Ethernet) and when there is no print queue created completely automatically, look in your printer setup tool under the discovered network printers, and select you printer, and of that the "driverless" variant. This typically works for printers which claim that they allow to print from a smartphone.

[Michael (laughingman01)]

1. I attempted to print.
2. Printing legibly.
3. Printing is extremely faint and unreadable.

When I attempted to install the latest hplip version via terminal I received the error message.
My printer is too old for networked printing.

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]