The window is frozen 3~10 seconds when swipe, pinch and zoom on the google-map via touchscreen for a while.

Bug #1871563 reported by Leon Liao
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
New
High
Leon Liao
chromium-browser (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

[Summary]
The window is frozen 3~10 seconds when swipe, pinch and zoom on the google map via touchscreen for a while.

[Steps to reproduce]
1. Use touchscreen to swipe, pinch, zoom on google map. (https://www.google.com/maps/)

[Expected result]
System should respond to touchscreen input

[Actual result]
The browser window is frozen.

[Failure rate]
30%

[Additional information]
OS: Ubuntu 20.04 daily
system-manufacturer: Dell Inc.
system-product-name: XPS 13 9300
bios-version: 1.0.6
CPU: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:8a56] (rev 07)
kernel-version: 5.4.0-14-generic
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu24
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DRM.card0-DP-1:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
DRM.card0-DP-2:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
DRM.card0-DP-3:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
DRM.card0-DP-4:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
DRM.card0-eDP-1:
 enabled: enabled
 dpms: On
 status: connected
 edid-base64: AP///////wBNEMwUAAAAAC0dAQS1HRJ4Dm5gqVJJoSYNUFQAAAABAQEBAQEBAQEBAQEBAQEBcucAoPBgRZAwIDYAILQQAAAYKLkAoPBgRZAwIDYAILQQAAAYAAAA/gBLOEowVwpMUTEzNFIxAAAAAAACQQMyARIAAAsBCiAgAbgCAw8A4wWAAOYGBQFgYCgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAqg==
 modes: 3840x2400 3840x2400
DiskUsage:
 Filesystem Type Size Used Avail Use% Mounted on
 /dev/nvme0n1p2 ext4 1.9T 6.5G 1.8T 1% /
 tmpfs tmpfs 16G 133M 16G 1% /dev/shm
 /dev/nvme0n1p2 ext4 1.9T 6.5G 1.8T 1% /
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-08 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200407)
MachineType: Dell Inc. XPS 13 9300
Package: focal
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic root=UUID=a1145b98-763c-4de0-9ccf-5d3a6920bca7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Snap.Changes:
 ID Status Spawn Ready Summary
 3 Done 2020-04-08T16:27:58+08:00 2020-04-08T16:28:48+08:00 Install "chromium" snap
Snap.ChromeDriverVersion: ChromeDriver 80.0.3987.163 (e7fbe071abe9328cdce4ffedac9822435fbd3656-refs/branch-heads/3987@{#1037})
Snap.ChromiumVersion: Chromium 80.0.3987.163 snap
Tags: focal snap
Uname: Linux 5.4.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.1
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: 1234567
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.1:bd12/30/2019:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.

Leon Liao (lihow731)
Changed in oem-priority:
assignee: nobody → Leon Liao (lihow731)
Rex Tsai (chihchun)
Changed in oem-priority:
importance: Undecided → High
Revision history for this message
Leon Liao (lihow731) wrote : CurrentDmesg.txt

apport information

tags: added: apport-collected focal snap
description: updated
Revision history for this message
Leon Liao (lihow731) wrote : Dependencies.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Lspci.txt

apport information

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Leon Liao (lihow731) wrote : Lsusb.txt

apport information

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Leon Liao (lihow731) wrote : Lsusb-t.txt

apport information

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Leon Liao (lihow731) wrote : Lsusb-v.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : ProcEnviron.txt

apport information

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Leon Liao (lihow731) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : ProcModules.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.ChromiumPrefs.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.Connections.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.Info.chromium.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.Info.core.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.Info.core18.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : Snap.Info.gtk-common-themes.txt

apport information

Revision history for this message
Leon Liao (lihow731) wrote : UdevDb.txt

apport information

Revision history for this message
Olivier Tilloy (osomon) wrote :

Thank you for the report. Could you please test Google Chrome (downloaded as a deb from https://www.google.com/chrome/) and report whether it is similarly affected?

Changed in chromium-browser (Ubuntu):
status: New → Incomplete
Rex Tsai (chihchun)
tags: added: oem-priority
no longer affects: focal (Ubuntu)
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