Dell PC shows boot logo twice whenever Ubuntu boots up.

[Seija K.]

The Dell logo is tied to the BIOS/UEFI. It should only appear when the system is powering on. However, whenever I turn my PC on, the Dell logo appears, and then a purple screen appears, but then the machine returns to the Dell Logo before actually booting up.

This is a problem and it only happens on UEFI, regardless of whether secure boot is enabled, disabled, PTT is enabled or disabled.

The boot logo needs to only appear once, yet it does it twice whenever I boot up ubuntu 18.04, 19.10, and even the latest version of 20.04.

Please address this issue.

Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: grub2 (not installed)
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
Date: Fri Apr 3 15:05:00 2020
InstallationDate: Installed on 2020-04-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: grub2
UpgradeStatus: No upgrade log present (probably fresh install)

[Seija K. (rose128)]

I am using a Dell Inspiron 5570 running the latest BIOS version 1.2.3

[Daniel van Vugt (vanvugt)]

Grub never displays any logo. So this is really a plymouth bug. But I thought it was fixed already (bug 1861470). You really shouldn't be seeing any purple screen in 20.04.

Please run this command to send us more information about the machine:

  apport-collect 1870603

[Daniel van Vugt (vanvugt)]

Or are you saying the purple screen reappears in Ubuntu 18.04 and 19.10, but in 20.04 the BIOS logo goes black and then comes back? The latter is actually bug 1836858.

So I will assume this is bug 1836858 in 20.04 unless you can take a video of 20.04 showing a purple screen between two BIOS logos. In Ubuntu 19.10 and earlier it was bug 1861470.