Ubuntu
network-manager package

Laptop drops connection to the Internet after reboot, forcing me to reset by turning Wi-Fi off and then back on.

Bug #1870442 reported by Seija K. on 2020-04-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned
	network-manager (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

When I was trying to connect to the network after rebooting the computer, and I disabled verification before the reboot, the laptop connected, but then, even though no other computers had this problem, the speed of the wi-fi shut down, and then the connection with the router dropped. All this until I turned Airplane Mode on and Wi-Fi on my PC for a brief second before disabling airplane mode and reenabling Wi-Fi.

Ubuntu 18.04.4

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: network-manager 1.10.6-2ubuntu1.4
ProcVersionSignature: Ubuntu 5.3.0-45.37~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
Date: Thu Apr 2 18:25:30 2020
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2020-04-01 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
IpRoute:
default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.39 metric 600
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
NETGEAR18 6fbfa44b-461e-4067-b37a-26f63bc54f88 wifi 1585866147 Thu 02 Apr 2020 06:22:27 PM EDT yes 0 no /org/freedesktop/NetworkManager/Settings/1 yes wlp2s0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 --
Wired connection 1 0c4f5994-e9fb-3218-9aa5-d46003ebcd5a ethernet 1585865851 Thu 02 Apr 2020 06:17:31 PM EDT yes 4294966297 no /org/freedesktop/NetworkManager/Settings/2 no -- -- -- --
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH
wlp2s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 NETGEAR18 6fbfa44b-461e-4067-b37a-26f63bc54f88 /org/freedesktop/NetworkManager/ActiveConnection/1
enp1s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- --
lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- --
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.10.6 connected started full enabled enabled enabled enabled enabled
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CasperVersion: 1.394.3
DistroRelease: Ubuntu 18.04
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IpRoute:
default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600
169.254.0.0/16 dev wlp2s0 scope link metric 1000
192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.39 metric 600
LiveMediaBuild: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
Package: network-manager 1.10.6-2ubuntu1.2
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=C.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
Tags: bionic
Uname: Linux 5.3.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
nmcli-con:
NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
NETGEAR18 39a9b5bc-fd79-40c0-bf5d-7a1eb39843a7 wifi 1585944468 Fri Apr 3 20:07:48 2020 yes 0 no /org/freedesktop/NetworkManager/Settings/2 yes wlp2s0 activated /org/freedesktop/NetworkManager/ActiveConnection/3 --
Wired connection 1 abfe1401-bc06-3a2f-b8ad-f79ba4b50d75 ethernet 1585944168 Fri Apr 3 20:02:48 2020 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/1 no -- -- -- --
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH
wlp2s0 wifi connected /org/freedesktop/NetworkManager/Devices/3 NETGEAR18 39a9b5bc-fd79-40c0-bf5d-7a1eb39843a7 /org/freedesktop/NetworkManager/ActiveConnection/3
enp1s0 ethernet unavailable /org/freedesktop/NetworkManager/Devices/2 -- -- --
lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/1 -- -- --
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.10.6 connected started full enabled enabled enabled enabled enabled

See original description

Tags:

Revision history for this message

Seija K. (rose128) wrote on 2020-04-02:

CRDA.txt Edit (289 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (5.7 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (1.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (539 bytes, text/plain; charset="utf-8")
NetDevice.enp1s0.txt Edit (824 bytes, text/plain; charset="utf-8")
NetDevice.lo.txt Edit (248 bytes, text/plain; charset="utf-8")
NetDevice.wlp2s0.txt Edit (938 bytes, text/plain; charset="utf-8")
NetworkManager.conf.txt Edit (97 bytes, text/plain; charset="utf-8")
PciNetwork.txt Edit (7.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (112.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Seija K. (rose128) wrote on 2020-04-02:

I first noticed this issue when I attempted to refresh my feed on Twitter after a Tweet I was writing failed to send.

Revision history for this message

Sebastien Bacher (seb128) wrote on 2020-04-03:

Thank you for your bug report. Was it ony a one time issue? Can you add your journalctl log from that session?

Changed in network-manager (Ubuntu):
status:	New → Incomplete

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03:

It was a one-only time issue (for now), and yes, let me add the jounralctl log.

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03:

journalctl.log Edit (325.2 KiB, text/html)

tags:	added: apport-collected
description:	updated

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: CRDA.txt

CRDA.txt Edit (289 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: Dependencies.txt

Dependencies.txt Edit (5.7 KiB, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: IpAddr.txt

IpAddr.txt Edit (1.1 KiB, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: IwConfig.txt

IwConfig.txt Edit (538 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: NetDevice.enp1s0.txt

#10

NetDevice.enp1s0.txt Edit (744 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: NetDevice.lo.txt

#11

NetDevice.lo.txt Edit (192 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: NetDevice.wlp2s0.txt

#12

NetDevice.wlp2s0.txt Edit (797 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: NetworkManager.conf.txt

#13

NetworkManager.conf.txt Edit (97 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: PciNetwork.txt

#14

PciNetwork.txt Edit (7.0 KiB, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: ProcCpuinfoMinimal.txt

#15

ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: RfKill.txt

#16

RfKill.txt Edit (112 bytes, text/plain)

apport information

Revision history for this message

Seija K. (rose128) wrote on 2020-04-03: WifiSyslog.txt

#17

WifiSyslog.txt Edit (134.9 KiB, text/plain)

apport information

Seija K. (rose128) on 2020-04-09

no longer affects:

network-manager

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-05-18: Missing required logs.

#18

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1870442

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

You-Sheng Yang (vicamo) on 2020-05-19

tags:

added: hwe-networking-wifi

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-07-19:

#19

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-07-19:

#20

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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Ubuntunetwork-manager package

Laptop drops connection to the Internet after reboot, forcing me to reset by turning Wi-Fi off and then back on.

Bug Description

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Ubuntu
network-manager package