nm-applet does not work

Bug #1870183 reported by Mélodie
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager-applet (Ubuntu)
Expired
Low
Unassigned

Bug Description

This happens in Ubuntu eon up to date yesterday.

Internet is available by cable and wifi.

nm-applet isn't.

I attach all info from gdb, strace and tech details about the eoan system and computer.

Thanks for a fix and thanks for your work!

Best regards,
Mélodie

PS: hope launchpad conveys my message without timeout!

Tags: nm-applet
Revision history for this message
Mélodie (meets) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!

Changed in network-manager-applet (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

The bug report lacks basic informations like the version of the package used or the desktop environment, please use ubuntu-bug for reports. If you use the desktop GNOME desktop then nm-applet isn't used in GNOME, the indicator is handled by gnome-shell there

Revision history for this message
Mélodie (meets) wrote :

Hello,

the desktop environment in LXDE, and I don't think it has anything to do with the DE.

1. The specific steps or actions you took that caused you to encounter the problem.
→ None !

2. The behavior you expected.
→ To display the nm-applet icon in the systray on Lxpanel and be ready to provide usual information and access to some configuration UI

3. The behavior you actually encountered (in as much detail as possible).
→ It's all in the initial and present message.

Thank you very much.

The package used : it is the very latest https://packages.ubuntu.com/eoan/network-manager-gnome available for the Eoan version (ubuntu 19.10).

There is no gnome-shell there.

I tried to find out why it is not there on the systray on lxpanel as it used to, so I started it from console, which happened to generate no action at all.

So I installed gdb and ran it with gdb, then I did use strace to get outputs. I'm not a dev, so I leave it to you to discover the outputs and other tech details I provided in the attachment.

Have you read the content of the gdb and strace output's in this attachment?

The computer is not mine but belongs to a buddy who had met an issue with the hard drive, so after I installed the new hard drive and new system which I fully updated, I met with the issue that I just reported today.

Then in order to find a turn around I installed other applications : connman, connman-gtk-ui, and added the lxpanel network monitor in the systray.

But this network monitor does not provide all the features nm-applet does, so I would be happy it this would be solved at some point in the future (especially as the 2020.04 LTS is around the corner).

I can't test more on my buddy's machine, because I handed it over to him this evening.

Thanks again for your work.
Best regards,
Mélodie

Revision history for this message
Mélodie (meets) wrote :

PS: I wrote "be ready to provide usual information and access to some configuration UI" I meant, through the usual left and right click menus, of course.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for network-manager-applet (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager-applet (Ubuntu):
status: Incomplete → Expired
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