App icons shrink or disappear after closing an app folder

Bug #1869737 reported by biguibi
64
This bug affects 8 people
Affects Status Importance Assigned to Milestone
GNOME Shell
Fix Released
Unknown
gnome-shell (Ubuntu)
Fix Released
High
Unassigned

Bug Description

When using a smaller screen resolution like 1366x768, opening and closing a folder inside the applications menu breaks the scaling of the icons.
Icons either become very small or disappear.

The bug did not occur when using a 1920x1080 display.

I've also recorded a little video: https://youtu.be/v98TfvBaxqk

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.0-2ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 30 11:22:30 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-03-28 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
RelatedPackageVersions: mutter-common 3.36.0-2ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-03-28 (1 days ago)

Revision history for this message
biguibi (biguibi) wrote :
biguibi (biguibi)
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Please open a new issue for the upstream developers at:

  https://gitlab.gnome.org/GNOME/gnome-shell/issues

and then tell us the new issue ID.

Revision history for this message
biguibi (biguibi) wrote :

Reported on the upstream gitlab issue #2549

https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2549

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The pages problem is being handled in a separate bug 1870847.

description: updated
summary: - Folders in applications menu are broken in smaller screens
+ App icons shrink or disappear after closing an app folder
Changed in gnome-shell (Ubuntu):
importance: Undecided → High
tags: added: regression-release
Changed in gnome-shell (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
biguibi (biguibi) wrote :

This issue seems to happen only when the Ubuntu Dock is present, even with the latest version.
Disabling it still causes a scaling bug however not to the extent of this one.
Here's a report for the issue without the dock on Gitlab: https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/2237

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Yeah I was thinking this bug looked similar to some of the side-effects in another bug that was fixed last night in ubuntu-dock.

Please update your system:

  sudo apt update
  sudo apt full-upgrade

and then tell us if the problem persists.

Changed in gnome-shell (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

Confirmed I'm no longer seeing the tiny-icons thing, but still seeing the pager issue, fully up to date.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, closing that one, the remaining issue is bug #1870847

Changed in gnome-shell (Ubuntu):
status: Incomplete → Fix Released
Changed in gnome-shell:
status: Unknown → Fix Released
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