PCI/internal sound card not detected

[Lorfeuvre]

i updated ubuntu 14.04 and now no sound
i used aplay -l and i've got this message : internal sound card not detected

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-170.220-generic 3.13.11-ckt39
Uname: Linux 3.13.0-170-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.29
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Sun Mar 29 13:56:20 2020
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
InstallationDate: Installed on 2017-10-01 (910 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.product.name: Inspiron 15-3552

[Hui Wang (hui.wang)]

Please uninstall "oem-audio-*" and reboot. If that doesn't work, pleaes upload the dmesg.

[Lorfeuvre (irma86)]

hi, congratulation

it works well,

However since this update my laptop is slower than before

so if you have a tip ..i get it

irma from france

Le 29/03/2020 à 14:39, Hui Wang a écrit :
> Please uninstall "oem-audio-*" and reboot. If that doesn't work, pleaes
> upload the dmesg.
>

[Hui Wang (hui.wang)]

I have no idea that makes your laptop slower. maybe a dmesg helps to find the problem.

[Daniel van Vugt (vanvugt)]

Ubuntu 14.04 reached end of standard support in April 2019:

  https://wiki.ubuntu.com/Releases

If you would like to continue with free support then please update to a
newer Ubuntu version and tell us if the problem still occurs.

If you would like to continue with Ubuntu 14.04 then there is a paid
support option detailed at https://www.ubuntu.com/esm