Intel(R) Wireless-AC 9560 [8086:02f0] subsystem id [8086:0034] not detected on Lenovo ThinkBook 13s

[Andrey Bloschetsov]

WiFi module is not detected on kernel upper than 5.3.0-18 (try on 5.3.0-40 and 5.3.0-42). On 5.3.0-18 is everything is ok.

My laptop:
Manufacturer: LENOVO
Product Name: 20RR
Version: Lenovo ThinkBook 13s-IML

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bura 1617 F.... pulseaudio
 /dev/snd/pcmC0D0p: bura 1617 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 29 14:57:06 2020
InstallationDate: Installed on 2020-02-24 (34 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: LENOVO 20RR
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-18-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-18-generic N/A
 linux-backports-modules-5.3.0-18-generic N/A
 linux-firmware 1.183.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/29/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: CQCN24WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 13s-IML
dmi.modalias: dmi:bvnLENOVO:bvrCQCN24WW:bd10/29/2019:svnLENOVO:pn20RR:pvrLenovoThinkBook13s-IML:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook13s-IML:
dmi.product.family: ThinkBook 13s-IML
dmi.product.name: 20RR
dmi.product.sku: LENOVO_MT_20RR_BU_idea_FM_ThinkBook 13s-IML
dmi.product.version: Lenovo ThinkBook 13s-IML
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2020-02-24 (40 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
 bnep0 no wireless extensions.

 lo no wireless extensions.
MachineType: LENOVO 20RR
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-45-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-45-generic N/A
 linux-backports-modules-5.3.0-45-generic N/A
 linux-firmware 1.183.5
Tags: eoan
Uname: Linux 5.3.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 10/29/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: CQCN24WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 13s-IML
dmi.modalias: dmi:bvnLENOVO:bvrCQCN24WW:bd10/29/2019:svnLENOVO:pn20RR:pvrLenovoThinkBook13s-IML:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook13s-IML:
dmi.product.family: ThinkBook 13s-IML
dmi.product.name: 20RR
dmi.product.sku: LENOVO_MT_20RR_BU_idea_FM_ThinkBook 13s-IML
dmi.product.version: Lenovo ThinkBook 13s-IML
dmi.sys.vendor: LENOVO

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[You-Sheng Yang (vicamo)]

Hi, please redo log capturing under latest 5.3.0-45. Run `sudo apport-collect 1869577`.

[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[Andrey Bloschetsov (bloschetsov)]

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[You-Sheng Yang (vicamo)]

Should be a duplicate of bug 1865962, which was currently only fixed in
5.4.0-18 or newer in Focal. Is it possible for you to try Focal kernel?

  $ echo deb http://archive.ubuntu.com/ubuntu/ focal | \
      sudo tee /etc/apt/sources.list.d/focal.list
  $ sudo apt update && sudo apt install linux-modules-extra-5.4.0-21-generic/focal

[Andrey Bloschetsov (bloschetsov)]

@vicamo hi,

Upgrade to Focal and on 5.4.0-21 is everything fine. Tnx!