watchdog: BUG: soft lockup - CPU#11 stuck for 197s! [swapper/11:0]

Bug #1869570 reported by Nino Kettlitz
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

System did not boot at all after upgrade to latest kernel version

ProblemType: KernelOops
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-18-generic 5.4.0-18.22
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 1134 F.... pulseaudio
                      kettlitz 1697 F.... pulseaudio
Date: Sun Mar 29 12:43:22 2020
Failure: oops
InstallationDate: Installed on 2020-03-03 (26 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200220)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
 Bus 001 Device 004: ID 0c45:671d Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 5530
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=f025082e-5dfa-4fa8-89d7-ef587d8b380d ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon N/A
SourcePackage: linux
Title: watchdog: BUG: soft lockup - CPU#11 stuck for 197s! [swapper/11:0]
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 066WMR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn066WMR:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.

Revision history for this message
Nino Kettlitz (nino-kettlitz-8) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you please enable proposed [1] and test linux kernel 5.4.0-20?

[1] https://wiki.ubuntu.com/Testing/EnableProposed

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