PC start up error

Bug #1868776 reported by Santiago Ramon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

When i startup my computer appear this message: "An error has occurred in an system program"

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.15.0-91.92~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-91-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.22
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Mar 24 16:53:35 2020
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RV370/M22 [Mobility Radeon X300] [1002:5460] (prog-if 00 [VGA controller])
   Subsystem: Dell RV370/M22 [Mobility Radeon X300] [1028:2002]
InstallationDate: Installed on 2020-03-14 (10 days ago)
InstallationMedia: Ubuntu 16.04.6 LTS "Xenial Xerus" - Release i386 (20190227.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Inc. Inspiron 9300
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-91-generic root=UUID=f02c252d-dc5e-4c5f-9cbe-c703501ea27a ro quiet splash plymouth:debug=1=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/29/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0C5668
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/29/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 9300
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Mar 24 16:44:40 2020
xserver.configfile: default
xserver.devices:
 input Video Bus KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Sleep Button KEYBOARD, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
 input AlpsPS/2 ALPS GlidePoint TOUCHPAD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output DVI-0 LVDS S-video VGA-0
xserver.version: 2:1.19.6-1ubuntu4.1~16.04.2
xserver.video_driver: radeon

Revision history for this message
Santiago Ramon (santi-santiago) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Alternatively if you just want the message to go away run:

  sudo rm /var/crash/*

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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