no sound using ubuntu 20.04 on samsung chromebook 3 celes

Bug #1868491 reported by Kevin Adams

This bug report was converted into a question: question #689467: no sound using ubuntu 20.04 on samsung chromebook 3 celes.

10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

00:00.0 Host bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series SoC Transaction Register (rev 35)
00:02.0 VGA compatible controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller (rev 35)
00:0b.0 Signal processing controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series Power Management Controller (rev 35)
00:14.0 USB controller: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series USB xHCI Controller (rev 35)
00:1b.0 Audio device: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series High Definition Audio Controller (rev 35)
00:1c.0 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #1 (rev 35)
00:1c.2 PCI bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCI Express Port #3 (rev 35)
00:1f.0 ISA bridge: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Series PCU (rev 35)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kevin 924 F.... pulseaudio
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-03-23 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200323)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 04f2:b657 Chicony Electronics Co., Ltd 720p HD Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Celes
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.4.0-18-generic root=UUID=f529e9dc-4c58-4c1e-bc08-d8a6d26a14fa ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-18-generic N/A
 linux-backports-modules-5.4.0-18-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 11/09/2018
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias: dmi:bvncoreboot:bvr:bd11/09/2018:svnGOOGLE:pnCeles:pvr1.1:cvnGOOGLE:ct3:cvr:
dmi.product.family: Intel_Strago
dmi.product.name: Celes
dmi.product.version: 1.1
dmi.sys.vendor: GOOGLE

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1868491/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1868491

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Kevin Adams (kevin717) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Kevin Adams (kevin717) wrote : CRDA.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : IwConfig.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : Lspci.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : Lsusb-t.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : Lsusb-v.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : ProcModules.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : RfKill.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : UdevDb.txt

apport information

Revision history for this message
Kevin Adams (kevin717) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Sop Serv (sopserv) wrote :

  no sound using ubuntu 20.04

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Nirox (nirox) wrote :

Hello team. Same problem on chromebook Asus C202SA-YS04 :( All working fine but without sound.

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