PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
After the most recent Ubuntu update to kernel 5.3.0-42-generic, built-in sound card is no longer detected. I have no sound at all. Booting Ubuntu with the previous kernel 5.3.0-40-generic restores everything to normal (as a temporary fix I set GRUB_DEFAULT=
Configuration:
Dell G3 3590 laptop with i7-9750H intel CPU.
Ubuntu 18.04.
Realtek built in sound (I'll add details later after I reboot with the older kernel).
Wiht the current (newest kernel) the output of aplay -l is:
-----
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
-----
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.3.0-42-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 21 21:28:58 2020
InstallationDate: Installed on 2019-07-27 (238 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.3
dmi.board.name: 0NK0C0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: GSeries
dmi.product.name: G3 3590
dmi.product.sku: 0949
dmi.sys.vendor: Dell Inc.
Additional information to the reported bug:
After rebooting with the older kernel (5.3.0-40-generic) sound is restored and the output of aplay -l is:
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3254 Analog [ALC3254 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0