iwlwifi fails to communicate with Intel Wireless-AC 9650 card

Bug #1868197 reported by Noah Gregory
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This isn't a bug just in the Ubuntu kernel, as it happened on Debian too, and I wouldn't rule out any hardware issue either, but I wanted to share this here to see if I could get any help. I dual boot Windows and Linux and I think my WiFi card might be failing, but it could also be a case of bad firmware. It used to work well, but now both Windows and Linux fail to start my card most of the time. However, sometimes Windows will successfully be able to use it.

This is the latest bit of error lines that have appeared in dmesg:

[ 8.109230] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
[ 8.521736] ------------[ cut here ]------------
[ 8.521737] Timeout waiting for hardware access (CSR_GP_CNTRL 0x0c04000c)
[ 8.521772] WARNING: CPU: 4 PID: 487 at drivers/net/wireless/intel/iwlwifi/pcie/trans.c:2015 iwl_trans_pcie_grab_nic_access+0x1f9/0x230 [iwlwifi]
[ 8.521772] Modules linked in: cmac bnep snd_hda_codec_hdmi nls_iso8859_1 sof_pci_dev snd_sof_intel_hda_common snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_soc_skl snd_hda_codec_realtek snd_soc_hdac_hda snd_hda_codec_generic ledtrig_audio snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp joydev coretemp kvm_intel kvm irqbypass snd_hda_intel snd_intel_nhlt snd_hda_codec mei_hdcp snd_hda_core intel_rapl_msr snd_hwdep snd_pcm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel snd_seq_midi snd_seq_midi_event snd_rawmidi aesni_intel nouveau snd_seq snd_seq_device iwlmvm aes_x86_64 crypto_simd ttm cryptd asus_nb_wmi snd_timer i915 glue_helper intel_cstate mac80211 uvcvideo videobuf2_vmalloc input_leds drm_kms_helper intel_rapl_perf serio_raw wmi_bmof libarc4 btusb videobuf2_memops btrtl videobuf2_v4l2 btbcm btintel
[ 8.521786] hid_sensor_accel_3d asus_wmi videobuf2_common snd mxm_wmi bluetooth hid_sensor_trigger industrialio_triggered_buffer kfifo_buf drm hid_sensor_iio_common videodev industrialio iwlwifi i2c_algo_bit fb_sys_fops soundcore mc mei_me syscopyarea ecdh_generic processor_thermal_device ecc cros_ec_ishtp idma64 hid_multitouch intel_rapl_common cros_ec_core virt_dma sysfillrect intel_pch_thermal intel_soc_dts_iosf sysimgblt mei cfg80211 int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel mac_hid sparse_keymap acpi_pad acpi_tad sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 usbhid hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme nvme_core i2c_i801 ahci intel_lpss_pci intel_ish_ipc i2c_hid libahci intel_lpss intel_ishtp hid pinctrl_cannonlake wmi video pinctrl_intel
[ 8.521801] CPU: 4 PID: 487 Comm: irq/146-iwlwifi Tainted: G W 5.3.0-42-generic #34-Ubuntu
[ 8.521801] Hardware name: ASUSTeK COMPUTER INC. ZenBook Q536FD_Q536FD/Q536FD, BIOS Q536FD.306 05/31/2019
[ 8.521806] RIP: 0010:iwl_trans_pcie_grab_nic_access+0x1f9/0x230 [iwlwifi]
[ 8.521807] Code: fa da 49 8d 57 08 bf 00 20 00 00 e8 c1 4f 81 d9 e9 30 ff ff ff 89 c6 48 c7 c7 58 f5 6c c0 c6 05 81 11 03 00 01 e8 e2 51 7f d9 <0f> 0b e9 eb fe ff ff 49 8b 7c 24 30 48 c7 c1 c0 f5 6c c0 31 d2 31
[ 8.521807] RSP: 0018:ffffaee380b8bc98 EFLAGS: 00010082
[ 8.521808] RAX: 0000000000000000 RBX: ffffaee380b8bcd0 RCX: 0000000000000006
[ 8.521808] RDX: 0000000000000007 RSI: 0000000000000082 RDI: ffff9422dbb17440
[ 8.521809] RBP: ffffaee380b8bcc0 R08: 0000000000000469 R09: 0000000000000004
[ 8.521809] R10: 0000000000000000 R11: 0000000000000001 R12: ffff9422d3670018
[ 8.521809] R13: 0000000000000000 R14: ffff9422d36790b4 R15: 000000000c04000c
[ 8.521810] FS: 0000000000000000(0000) GS:ffff9422dbb00000(0000) knlGS:0000000000000000
[ 8.521810] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 8.521811] CR2: 0000557d76a01338 CR3: 00000002f2e0a003 CR4: 00000000003606e0
[ 8.521811] Call Trace:
[ 8.521817] iwl_trans_pcie_read_mem+0x42/0xc0 [iwlwifi]
[ 8.521822] iwl_mvm_dump_lmac_error_log+0xdd/0x570 [iwlmvm]
[ 8.521825] ? __dev_printk+0x5c/0x6f
[ 8.521826] ? _dev_err+0x6c/0x83
[ 8.521827] ? lock_timer_base+0x72/0xa0
[ 8.521831] iwl_mvm_dump_nic_error_log+0x20/0x70 [iwlmvm]
[ 8.521834] iwl_mvm_nic_error+0x35/0x40 [iwlmvm]
[ 8.521838] iwl_pcie_irq_handle_error+0xb1/0x110 [iwlwifi]
[ 8.521841] iwl_pcie_irq_msix_handler+0x197/0x4b0 [iwlwifi]
[ 8.521843] ? irq_finalize_oneshot.part.0+0xf0/0xf0
[ 8.521844] irq_thread_fn+0x28/0x60
[ 8.521845] irq_thread+0xda/0x170
[ 8.521845] ? irq_forced_thread_fn+0x80/0x80
[ 8.521847] kthread+0x104/0x140
[ 8.521848] ? irq_thread_check_affinity+0xf0/0xf0
[ 8.521849] ? kthread_park+0x80/0x80
[ 8.521851] ret_from_fork+0x35/0x40
[ 8.521852] ---[ end trace 8398d136a219cba4 ]---
[ 8.521853] iwlwifi 0000:00:14.3: iwlwifi transaction failed, dumping registers
[ 8.521854] iwlwifi 0000:00:14.3: iwlwifi device config registers:
[ 8.527954] iwlwifi 0000:00:14.3: 00000000: 9df08086 00100406 02800030 00800010 b431c004 00000000 00000000 00000000
[ 8.527955] iwlwifi 0000:00:14.3: 00000020: 00000000 00000000 00000000 00348086 00000000 000000c8 00000000 000001ff
[ 8.527956] iwlwifi 0000:00:14.3: 00000040: 00928010 10000ec0 00100c10 00000000 00000000 00000000 00000000 00000000
[ 8.527957] iwlwifi 0000:00:14.3: 00000060: 00000000 00080812 00000405 00000000 00000000 00000000 00000000 00000000
[ 8.527958] iwlwifi 0000:00:14.3: 00000080: 800f0011 00002000 00003000 00000000 00000000 00000000 00000000 00000000
[ 8.527959] iwlwifi 0000:00:14.3: 000000a0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 8.527960] iwlwifi 0000:00:14.3: 000000c0: 00000000 00000000 c823d001 0d000008 00804005 00000000 00000000 00000000
[ 8.527961] iwlwifi 0000:00:14.3: 000000e0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 8.527962] iwlwifi 0000:00:14.3: 00000100: 14c00000 ff000000 000000ff 00462031 00000000 00002000 00000000 00000000
[ 8.527963] iwlwifi 0000:00:14.3: 00000120: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
[ 8.527964] iwlwifi 0000:00:14.3: 00000140: 00000000 00000000 00000000 16410018 00000000 0001001e 00481e1f 00000000
[ 8.527964] iwlwifi 0000:00:14.3: iwlwifi device memory mapped registers:
[ 8.529116] iwlwifi 0000:00:14.3: 00000000: 00c89008 00000040 00000000 00000000 00000000 00000000 00000000 00000000
[ 8.529117] iwlwifi 0000:00:14.3: 00000020: 00000010 0c04000c 00000312 d55555d5 d55555d5 d55555d5 80008040 041f0040
[ 8.529411] ------------[ cut here ]------------
[ 8.529689] WARNING: CPU: 4 PID: 487 at drivers/net/wireless/intel/iwlwifi/mvm/../iwl-trans.h:1201 iwl_mvm_dump_lmac_error_log.cold+0xc/0x13 [iwlmvm]
[ 8.529968] Modules linked in: cmac bnep snd_hda_codec_hdmi nls_iso8859_1 sof_pci_dev snd_sof_intel_hda_common snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_soc_skl snd_hda_codec_realtek snd_soc_hdac_hda snd_hda_codec_generic ledtrig_audio snd_hda_ext_core snd_soc_skl_ipc snd_soc_sst_ipc snd_soc_sst_dsp snd_soc_acpi_intel_match snd_soc_acpi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp joydev coretemp kvm_intel kvm irqbypass snd_hda_intel snd_intel_nhlt snd_hda_codec mei_hdcp snd_hda_core intel_rapl_msr snd_hwdep snd_pcm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel snd_seq_midi snd_seq_midi_event snd_rawmidi aesni_intel nouveau snd_seq snd_seq_device iwlmvm aes_x86_64 crypto_simd ttm cryptd asus_nb_wmi snd_timer i915 glue_helper intel_cstate mac80211 uvcvideo videobuf2_vmalloc input_leds drm_kms_helper intel_rapl_perf serio_raw wmi_bmof libarc4 btusb videobuf2_memops btrtl videobuf2_v4l2 btbcm btintel
[ 8.531090] hid_sensor_accel_3d asus_wmi videobuf2_common snd mxm_wmi bluetooth hid_sensor_trigger industrialio_triggered_buffer kfifo_buf drm hid_sensor_iio_common videodev industrialio iwlwifi i2c_algo_bit fb_sys_fops soundcore mc mei_me syscopyarea ecdh_generic processor_thermal_device ecc cros_ec_ishtp idma64 hid_multitouch intel_rapl_common cros_ec_core virt_dma sysfillrect intel_pch_thermal intel_soc_dts_iosf sysimgblt mei cfg80211 int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel mac_hid sparse_keymap acpi_pad acpi_tad sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 usbhid hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme nvme_core i2c_i801 ahci intel_lpss_pci intel_ish_ipc i2c_hid libahci intel_lpss intel_ishtp hid pinctrl_cannonlake wmi video pinctrl_intel
[ 8.531109] CPU: 4 PID: 487 Comm: irq/146-iwlwifi Tainted: G W 5.3.0-42-generic #34-Ubuntu
[ 8.531109] Hardware name: ASUSTeK COMPUTER INC. ZenBook Q536FD_Q536FD/Q536FD, BIOS Q536FD.306 05/31/2019
[ 8.531119] RIP: 0010:iwl_mvm_dump_lmac_error_log.cold+0xc/0x13 [iwlmvm]
[ 8.531121] Code: 23 d9 12 d9 0f 0b e9 f0 1a fd ff 48 c7 c7 b8 dd de c0 e8 10 d9 12 d9 0f 0b e9 9e 1b fd ff 48 c7 c7 a0 e0 de c0 e8 fd d8 12 d9 <0f> 0b e9 de 24 fd ff 48 c7 c7 a0 e0 de c0 e8 ea d8 12 d9 0f 0b 41
[ 8.531122] RSP: 0018:ffffaee380b8bd10 EFLAGS: 00010246
[ 8.531123] RAX: 0000000000000024 RBX: ffff9422d2701e28 RCX: 0000000000000000
[ 8.531124] RDX: 0000000000000000 RSI: ffff9422dbb17448 RDI: ffff9422dbb17448
[ 8.531124] RBP: ffffaee380b8bdd0 R08: ffff9422dbb17448 R09: 0000000000000004
[ 8.531125] R10: 0000000000000000 R11: 0000000000000001 R12: 0000000000813abc
[ 8.531126] R13: ffff9422d3670018 R14: 0000000000000000 R15: ffff9422d3679138
[ 8.531127] FS: 0000000000000000(0000) GS:ffff9422dbb00000(0000) knlGS:0000000000000000
[ 8.531128] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 8.531129] CR2: 0000557d76a01338 CR3: 00000002f2e0a003 CR4: 00000000003606e0
[ 8.531130] Call Trace:
[ 8.531133] ? __dev_printk+0x5c/0x6f
[ 8.531135] ? _dev_err+0x6c/0x83
[ 8.531139] ? lock_timer_base+0x72/0xa0
[ 8.531148] iwl_mvm_dump_nic_error_log+0x20/0x70 [iwlmvm]
[ 8.531156] iwl_mvm_nic_error+0x35/0x40 [iwlmvm]
[ 8.531165] iwl_pcie_irq_handle_error+0xb1/0x110 [iwlwifi]
[ 8.531173] iwl_pcie_irq_msix_handler+0x197/0x4b0 [iwlwifi]
[ 8.531177] ? irq_finalize_oneshot.part.0+0xf0/0xf0
[ 8.531178] irq_thread_fn+0x28/0x60
[ 8.531180] irq_thread+0xda/0x170
[ 8.531182] ? irq_forced_thread_fn+0x80/0x80
[ 8.531185] kthread+0x104/0x140
[ 8.531187] ? irq_thread_check_affinity+0xf0/0xf0
[ 8.531189] ? kthread_park+0x80/0x80
[ 8.531363] ret_from_fork+0x35/0x40
[ 8.531365] ---[ end trace 8398d136a219cba5 ]---
[ 8.531371] iwlwifi 0000:00:14.3: HW error, resetting before reading
[ 8.541682] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 8.541684] iwlwifi 0000:00:14.3: Status: 0x00000080, count: -55812419
[ 8.541685] iwlwifi 0000:00:14.3: Loaded firmware version: 46.6bf1df06.0
[ 8.541686] iwlwifi 0000:00:14.3: 0x5CC4372A | ADVANCED_SYSASSERT
[ 8.541687] iwlwifi 0000:00:14.3: 0x8097CD23 | trm_hw_status0
[ 8.541687] iwlwifi 0000:00:14.3: 0xAAED4267 | trm_hw_status1
[ 8.541688] iwlwifi 0000:00:14.3: 0x9FA49AF9 | branchlink2
[ 8.541689] iwlwifi 0000:00:14.3: 0x85F2F921 | interruptlink1
[ 8.541689] iwlwifi 0000:00:14.3: 0x22A5CAA8 | interruptlink2
[ 8.541690] iwlwifi 0000:00:14.3: 0xEC976160 | data1
[ 8.541690] iwlwifi 0000:00:14.3: 0x4C113FB1 | data2
[ 8.541691] iwlwifi 0000:00:14.3: 0x11A7241F | data3
[ 8.541692] iwlwifi 0000:00:14.3: 0xB59541C7 | beacon time
[ 8.541692] iwlwifi 0000:00:14.3: 0x9BFAB946 | tsf low
[ 8.541693] iwlwifi 0000:00:14.3: 0x909BE131 | tsf hi
[ 8.541693] iwlwifi 0000:00:14.3: 0xE3468AEB | time gp1
[ 8.541694] iwlwifi 0000:00:14.3: 0x5BA8DB24 | time gp2
[ 8.541695] iwlwifi 0000:00:14.3: 0x727CF40D | uCode revision type
[ 8.541695] iwlwifi 0000:00:14.3: 0x1CAEE38A | uCode version major
[ 8.541696] iwlwifi 0000:00:14.3: 0xEC2B41A1 | uCode version minor
[ 8.541696] iwlwifi 0000:00:14.3: 0x7929338B | hw version
[ 8.541697] iwlwifi 0000:00:14.3: 0x382AE44E | board version
[ 8.541698] iwlwifi 0000:00:14.3: 0xC5177957 | hcmd
[ 8.541698] iwlwifi 0000:00:14.3: 0x9F3DC7CE | isr0
[ 8.541699] iwlwifi 0000:00:14.3: 0xC949BFC0 | isr1
[ 8.541699] iwlwifi 0000:00:14.3: 0x54B623E6 | isr2
[ 8.541700] iwlwifi 0000:00:14.3: 0x2FF13785 | isr3
[ 8.541701] iwlwifi 0000:00:14.3: 0x5126BE4C | isr4
[ 8.541701] iwlwifi 0000:00:14.3: 0x263CCCA1 | last cmd Id
[ 8.541702] iwlwifi 0000:00:14.3: 0xF5AA2FC4 | wait_event
[ 8.541702] iwlwifi 0000:00:14.3: 0x4833F4E2 | l2p_control
[ 8.541703] iwlwifi 0000:00:14.3: 0xFF9346CB | l2p_duration
[ 8.541704] iwlwifi 0000:00:14.3: 0xAC78DFFD | l2p_mhvalid
[ 8.541704] iwlwifi 0000:00:14.3: 0x46DE3B93 | l2p_addr_match
[ 8.541705] iwlwifi 0000:00:14.3: 0x12F0FCAC | lmpm_pmg_sel
[ 8.541706] iwlwifi 0000:00:14.3: 0xF6796BD2 | timestamp
[ 8.541706] iwlwifi 0000:00:14.3: 0x3BF36789 | flow_handler
[ 8.543198] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[ 8.543199] iwlwifi 0000:00:14.3: Status: 0x00000080, count: -1184491961
[ 8.543200] iwlwifi 0000:00:14.3: 0xE5B2FA52 | ADVANCED_SYSASSERT
[ 8.543201] iwlwifi 0000:00:14.3: 0xB660F5D2 | umac branchlink1
[ 8.543201] iwlwifi 0000:00:14.3: 0x3C568B8E | umac branchlink2
[ 8.543202] iwlwifi 0000:00:14.3: 0x512AFBC9 | umac interruptlink1
[ 8.543203] iwlwifi 0000:00:14.3: 0x8D5C2063 | umac interruptlink2
[ 8.543203] iwlwifi 0000:00:14.3: 0x4F3E3896 | umac data1
[ 8.543204] iwlwifi 0000:00:14.3: 0x9C505857 | umac data2
[ 8.543204] iwlwifi 0000:00:14.3: 0x775062C5 | umac data3
[ 8.543205] iwlwifi 0000:00:14.3: 0xF72C9DC6 | umac major
[ 8.543479] iwlwifi 0000:00:14.3: 0x15F960DD | umac minor
[ 8.543481] iwlwifi 0000:00:14.3: 0xFB466F67 | frame pointer
[ 8.543483] iwlwifi 0000:00:14.3: 0xDEA5FFAB | stack pointer
[ 8.543485] iwlwifi 0000:00:14.3: 0x660DDDFD | last host cmd
[ 8.543748] iwlwifi 0000:00:14.3: 0x8ABB9EE7 | isr status reg
[ 8.544037] iwlwifi 0000:00:14.3: Fseq Registers:
[ 8.544354] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_ERROR_CODE
[ 8.544447] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_TOP_INIT_VERSION
[ 8.544520] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_CNVIO_INIT_VERSION
[ 8.544833] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_OTP_VERSION
[ 8.544926] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_TOP_CONTENT_VERSION
[ 8.544999] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_ALIVE_TOKEN
[ 8.545312] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_CNVI_ID
[ 8.545385] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | FSEQ_CNVR_ID
[ 8.545459] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVI_AUX_MISC_CHIP
[ 8.545815] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_AUX_MISC_CHIP
[ 8.545887] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 8.545976] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 8.546245] iwlwifi 0000:00:14.3: Collecting data: trigger 2 fired.
[ 8.546247] ieee80211 phy0: Hardware restart was requested
[ 8.546544] iwlwifi 0000:00:14.3: FW error in SYNC CMD PHY_CONTEXT_CMD
[ 8.546547] CPU: 7 PID: 946 Comm: wpa_supplicant Tainted: G W 5.3.0-42-generic #34-Ubuntu
[ 8.546548] Hardware name: ASUSTeK COMPUTER INC. ZenBook Q536FD_Q536FD/Q536FD, BIOS Q536FD.306 05/31/2019
[ 8.546549] Call Trace:
[ 8.546553] dump_stack+0x6d/0x9a
[ 8.546563] iwl_pcie_send_hcmd_sync+0x497/0x4b0 [iwlwifi]
[ 8.546565] ? wait_woken+0x80/0x80
[ 8.546574] iwl_trans_pcie_send_hcmd+0x34/0xe0 [iwlwifi]
[ 8.546583] iwl_trans_send_cmd+0x5d/0xc0 [iwlwifi]
[ 8.546592] iwl_mvm_send_cmd+0x34/0x90 [iwlmvm]
[ 8.546597] iwl_mvm_send_cmd_pdu+0x51/0x70 [iwlmvm]
[ 8.546602] iwl_mvm_phy_ctxt_apply.constprop.0+0x173/0x240 [iwlmvm]
[ 8.546606] iwl_mvm_phy_ctxt_changed+0x58/0xb0 [iwlmvm]
[ 8.546813] __iwl_mvm_add_chanctx+0x9b/0x100 [iwlmvm]
[ 8.547110] ? ieee80211_recalc_chanctx_min_def+0x60/0x320 [mac80211]
[ 8.547382] iwl_mvm_add_chanctx+0x32/0x50 [iwlmvm]
[ 8.547396] ieee80211_add_chanctx+0xb2/0x190 [mac80211]
[ 8.547655] ieee80211_new_chanctx+0x30/0x80 [mac80211]
[ 8.547921] ieee80211_vif_use_channel+0x224/0x290 [mac80211]
[ 8.548187] ieee80211_prep_channel+0x2be/0x500 [mac80211]
[ 8.548454] ieee80211_prep_connection+0x25f/0x420 [mac80211]
[ 8.548720] ieee80211_mgd_auth+0x19d/0x3d0 [mac80211]
[ 8.548987] ieee80211_auth+0x18/0x20 [mac80211]
[ 8.549260] cfg80211_mlme_auth+0x104/0x210 [cfg80211]
[ 8.549519] nl80211_authenticate+0x284/0x2e0 [cfg80211]
[ 8.549778] genl_family_rcv_msg+0x1b9/0x470
[ 8.549781] ? try_to_wake_up+0x224/0x6a0
[ 8.549783] genl_rcv_msg+0x4c/0xa0
[ 8.549785] ? _cond_resched+0x19/0x30
[ 8.549786] ? genl_family_rcv_msg+0x470/0x470
[ 8.549788] netlink_rcv_skb+0x50/0x120
[ 8.549790] genl_rcv+0x29/0x40
[ 8.549791] netlink_unicast+0x187/0x220
[ 8.549792] netlink_sendmsg+0x222/0x3e0
[ 8.549794] sock_sendmsg+0x65/0x70
[ 8.549796] ____sys_sendmsg+0x212/0x280
[ 8.549797] ___sys_sendmsg+0x88/0xd0
[ 8.549799] ? sock_do_ioctl+0x47/0x140
[ 8.549801] ? __check_object_size+0x4d/0x150
[ 8.549803] ? _copy_to_user+0x2c/0x30
[ 8.549804] ? sock_ioctl+0x24f/0x3c0
[ 8.549805] ? __sys_sendto+0x113/0x190
[ 8.549806] ? _cond_resched+0x19/0x30
[ 8.549808] ? aa_sk_perm+0x43/0x170
[ 8.549809] __sys_sendmsg+0x5c/0xa0
[ 8.549810] __x64_sys_sendmsg+0x1f/0x30
[ 8.549812] do_syscall_64+0x5a/0x130
[ 8.549813] entry_SYSCALL_64_after_hwframe+0x44/0xa9
[ 8.549815] RIP: 0033:0x7f073b199807
[ 8.549816] Code: 64 89 02 48 c7 c0 ff ff ff ff eb bb 0f 1f 80 00 00 00 00 f3 0f 1e fa 64 8b 04 25 18 00 00 00 85 c0 75 10 b8 2e 00 00 00 0f 05 <48> 3d 00 f0 ff ff 77 51 c3 48 83 ec 28 89 54 24 1c 48 89 74 24 10
[ 8.549817] RSP: 002b:00007ffeeb9d8528 EFLAGS: 00000246 ORIG_RAX: 000000000000002e
[ 8.549818] RAX: ffffffffffffffda RBX: 0000557d778775d0 RCX: 00007f073b199807
[ 8.549818] RDX: 0000000000000000 RSI: 00007ffeeb9d8560 RDI: 0000000000000006
[ 8.549819] RBP: 0000557d778b1e90 R08: 0000000000000004 R09: 00007f073b261080
[ 8.549819] R10: 00007ffeeb9d8634 R11: 0000000000000246 R12: 0000557d778774e0
[ 8.549819] R13: 00007ffeeb9d8560 R14: 00007ffeeb9d8634 R15: 0000557d778c6790
[ 8.549822] iwlwifi 0000:00:14.3: PHY ctxt cmd error. ret=-5
[ 8.549824] iwlwifi 0000:00:14.3: Failed to add PHY context
[ 8.549832] iwlwifi 0000:00:14.3: PHY ctxt cmd error. ret=-5
[ 8.549832] iwlwifi 0000:00:14.3: Failed to add PHY context
[ 8.549835] iwlwifi 0000:00:14.3: PHY ctxt cmd error. ret=-5
[ 8.549836] iwlwifi 0000:00:14.3: Failed to add PHY context
[ 8.550059] iwlwifi 0000:00:14.3: PHY ctxt cmd error. ret=-5
[ 8.550061] iwlwifi 0000:00:14.3: Failed to add PHY context

Looking at the original error and the files in the kernel, it appears in iwl_trans_pcie_grab_nic_access, the firmware uses iwl_poll_bit to read from one of the device's registers, but that times out. It then tries to dump this error with iwl_mvm_dump_lmac_error_log, but that fails too, as it needs to access the device's SRAM. So it appears the memory on the device is inaccessible. Is the indicative of hardware failure, or is it possible to use setpci to fix the device, as that is one possible solution I found, but it mentioned a different card model.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-42-generic 5.3.0-42.34
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: noah 1797 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 19 22:26:47 2020
InstallationDate: Installed on 2020-03-19 (0 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
IwConfig:
 lo no wireless extensions.

 enp0s20f0u6 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f3:2837 Elan Microelectronics Corp. Touchscreen
 Bus 001 Device 012: ID 18d1:4ee4 Google Inc. Nexus 4/5/7/10 (debug + tether)
 Bus 001 Device 002: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook Q536FD_Q536FD
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic root=UUID=eadd76bf-1d50-493c-8ad3-e6cf7b51994b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-42-generic N/A
 linux-backports-modules-5.3.0-42-generic N/A
 linux-firmware 1.183.4
SourcePackage: linux
UpgradeStatus: Upgraded to eoan on 2020-03-19 (0 days ago)
dmi.bios.date: 05/31/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q536FD.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Q536FD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ536FD.306:bd05/31/2019:svnASUSTeKCOMPUTERINC.:pnZenBookQ536FD_Q536FD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ536FD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: ZenBook Flip
dmi.product.name: ZenBook Q536FD_Q536FD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Noah Gregory (nmgubuntu) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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