My entire DE flashes when trying to install an app and the application doesn't install

[Danilo Alculete]

When I try to install an app both with gnome-software and snap-store my DE flashes and it doesn't install anything. tried both with snap and deb. At at least we deb a got an error message "Permission denied"

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-software 3.35.91-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 18 18:48:22 2020
InstallationDate: Installed on 2019-12-24 (85 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
InstalledPlugins:
 gnome-software-plugin-flatpak 3.35.91-0ubuntu1
 gnome-software-plugin-snap 3.35.91-0ubuntu1
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: Upgraded to focal on 2020-03-15 (2 days ago)

[Sebastien Bacher (seb128)]

Thank you for your bug report, could you add the log from that command after triggering the issue?
$ journalctl -b 0 > log

[Danilo Alculete (alculete)]

log attached

[Danilo Alculete (alculete)]

It was related to gnome shell;I had opened another issue or gnome-shell (#1867735) and the workaround was to enable animation and it seems to have solved the issue

[Launchpad Janitor (janitor)]

[Expired for gnome-software (Ubuntu) because there has been no activity for 60 days.]