gnome-control centre crashed after clicking on 'About'

Bug #1867930 reported by Mark Crouch
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I clicked on 'About', nothing happened, ie the page was blank (hanging?), then clicking on another category caused the application to crash.
After the crash, trying to run gnome-control-centre from the terminal, gives the following error:

(gnome-control-center:10275): GLib-CRITICAL **: 14:02:17.704: g_environ_setenv: assertion 'value != NULL' failed
Segmentation fault (core dumped)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.0-0ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
Uname: Linux 5.4.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 18 13:55:24 2020
InstallationDate: Installed on 2020-02-26 (20 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200220)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mark Crouch (macevic040) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in gnome-control-center (Ubuntu):
status: New → Invalid
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