cannot run windows programs on playonlinux program especially empire earth 2 which it opens the program but the mouse cursor hangs

Bug #1867655 reported by James Anthony
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
playonlinux (Ubuntu)
New
Undecided
Unassigned

Bug Description

cannot run windows programs on playonlinux program especially empire earth 2 which it opens the program but the mouse cursor hangs

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg (not installed)
ProcVersionSignature: Ubuntu 4.15.0-88.88~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-88-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.21
Architecture: i386
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Mar 16 20:13:03 2020
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Mobile 4 Series Chipset Integrated Graphics Controller [1028:0233]
   Subsystem: Dell Mobile 4 Series Chipset Integrated Graphics Controller [1028:0233]
InstallationDate: Installed on 2016-02-11 (1495 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release i386 (20180228)
MachineType: Dell Inc. Latitude E6400
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-88-generic root=UUID=64a984b3-0627-4713-99e8-1ed3743886ff ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0RX493
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/17/2008:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0RX493:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
James Anthony (jamesk1987) wrote :
summary: - intel graphics drivers ubuntu 16.04 32bit
+ cannot run windows programs on playonlinux program especially empire
+ earth 2 which it opens the program but the mouse cursor hangs
affects: xorg (Ubuntu) → playonlinux (Ubuntu)
Revision history for this message
Ronin Dusette (ronindusette) wrote :

So, your system is very, very old. I know because I have the same laptop (or at least same generation). On top of that, you are running a very old, outdated version of Ubuntu. Granted, I know it's LTS End-of-Life date is not until 2021 (if I am not mistaken), it's very old. You should really update your system. Intel support is generally very good, and as Wine gets update, so does the Linux graphics stack. In the interim, you can attempt to use a PPA to upgrade your graphics stack or perhaps configure your wineprefix to use a virtual desktop.I am putting my money on your system just being really old, and your configuration (kernel, graphics stack, etc) being old as well as the trouble. Please attempt to upgrade your system and see if that helps,

Revision history for this message
Ronin Dusette (ronindusette) wrote :

Like this:

InstallationDate: Installed on 2016-02-11 (1495 days ago)

I know it doesn't seem that long ago, and kudos to keeping your system running that long, but it's really near the end of life, and there is no telling what has been done since. Maybe if you have a spare drive you can install a new version of Linux Mint (I find their distro to be far superior nowadays) or whichever modern distro you choose on a spare drive, update it and see if it makes a difference. At least then you don't have to reformat your whole system and can test. I would just say boot from a flash drive, but I am sure you will have more issues trying it like that.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.