Can not access desktop after switching user: stuck at "authentication required to refresh system repositories"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
policykit-1 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
When switching from the user (sudo-enabled) I normally use to another one (which I rarely use, and is also sudo-enabled), I can not access the desktop.
A window opens blocking the whole screen and asking the user password (the second user), whatever I type, the window does not close (see screenshot). In some cases after a random number of times I push "cancel" the window disappears, but not all the times.
Steps to reproduce the bug:
- switch from user A to user B
- enter password in gdm, log-in is successful
- update window opens and never disappears. I can not access the desktop.
To exit this situation I need to change desktop with CTRL+ALT+F4 and log-in again with user A, which works. If I switch to user B again I am stuck again.
Note that after this happens, I updated/upgraded repositories using user A and the window will be still there when switching to user B.
What you expected to happen:
- If I enter the user password the window should do something (start updating) but instead it produces an error (something on the line "This did not work") and the window remains there
- If I push "cancel" the window remains there, only in some cases it did disappear after clicking cancel many times (tens of times)
I'v seen this page describing something similar, but I don't have xRDP installed
https:/
$ dpkg -l| grep -i xrdp
$
Ubuntu Version: packages updated to March 13 2020.
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 19.10
Release: 19.10
Codename: eoan
GNOME: 3.34.2
Graphics: Intel UHD Graphics (Whiskey Lake 3x8 GT2)
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