Snap Store can't install or remove snaps on 20.04 (password prompt issue?)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
After upgrading to 20.04 the older App store disappeared and the Snap Store appeared.
However this version of the snap store can't seem to install or remove any snaps.
This seems to be due to a broken step in the user password prompt pop up.
Because the password prompt does not come up the Snap Store does not have the necessary permissions to add or remove snaps.
When I try this in the terminal I need to use sudo
> edu@Edu-laptop:~$ snap remove gitkraken
> error: access denied (try with sudo)
> edu@Edu-laptop:~$ sudo snap remove gitkraken
> [sudo] password for edu:
> gitkraken removed
> edu@Edu-laptop:~$
However as soon as I typed the password and pressed enter the screen flashed and my Brave browser session was killed.
- This seems to be an issue with many instances when the user's password is requested.
Asking for the user's password should not kill apps or the session. This might be related to the screen lock issue ( https:/
Since this is related to user password management I'm flagging it as security related, feel free to downgrade if no risk is present.
summary: |
- Snap Store can't install or remove snaps on 20.04 + Snap Store can't install or remove snaps on 20.04 (password prompt + issue?) |
tags: | added: focal |
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.