not able to use advance touchpad

[sachin soni]

i had done dual boot of my pc.Primary is window 10 and secondary is ubuntu. I am not able to use touchpad in ubuntu if it is in advance mode.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-88-generic 4.15.0-88.88
ProcVersionSignature: Ubuntu 4.15.0-88.88-generic 4.15.18
Uname: Linux 4.15.0-88-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sachin 1647 F.... pulseaudio
 /dev/snd/controlC0: sachin 1647 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 8 02:28:00 2020
InstallationDate: Installed on 2019-08-19 (201 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Acer Aspire ES1-522
ProcEnviron:
 TERM=xterm-color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-88-generic root=UUID=0ee2768a-d958-4391-b5f0-00a70bb3b90d ro psmouse.elantech_smbus=0 ivrs_ioapic[32]=00:14.0 nosplash irqpoll
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-88-generic N/A
 linux-backports-modules-4.15.0-88-generic N/A
 linux-firmware 1.173.15
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07.IN01
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: BELLEMERE_BE
dmi.board.vendor: Acer
dmi.board.version: V1.07.IN01
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07.IN01:bd04/28/2016:svnAcer:pnAspireES1-522:pvrV1.07.IN01:rvnAcer:rnBELLEMERE_BE:rvrV1.07.IN01:cvnAcer:ct9:cvrChassisVersion:
dmi.product.family: CZL
dmi.product.name: Aspire ES1-522
dmi.product.version: V1.07.IN01
dmi.sys.vendor: Acer

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[You-Sheng Yang (vicamo)]

Hi, what do you mean by "Advanced mode"? Could you also attach dmesg log when it's working in that non-advanced mode?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]