Can not resume after suspend on HP Spectre x360 13 aw0xxx (late 2019)

Bug #1866195 reported by Séverin Lemaignan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-5.4 (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After attempting a suspend, the laptop does not resume. The power button LED remains on.

Impossible to switch to different console (ctrl+alt+Fx).

Only option is a forced shutdown.

Same issue on Ubuntu 19.10 (with kernel 5.3).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-14-generic 5.4.0-14.17
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
Date: Thu Mar 5 14:27:57 2020
InstallationDate: Installed on 2020-02-28 (6 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Spectre x360 Convertible 13-aw0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=4934ba68-d847-4a31-8844-10f79fcaab92 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-14-generic N/A
 linux-backports-modules-5.4.0-14-generic N/A
 linux-firmware 1.186
SourcePackage: linux-5.4
UpgradeStatus: Upgraded to focal on 2020-03-04 (0 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86FA
dmi.board.vendor: HP
dmi.board.version: 87.44
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
dmi.product.sku: 8NF08EA#ABU
dmi.sys.vendor: HP

Revision history for this message
Séverin Lemaignan (skadge) wrote :
Revision history for this message
Séverin Lemaignan (skadge) wrote :

Tested on Fedora 31 (linux 5.3.7) from a Live session, works ok.

What has been specifically tested:

echo freeze | sudo tee /sys/power/state

-> goes to soft suspend mode; power led turns off; on pressing the power button, resumes without error

echo mem | sudo tee /sys/power/state

-> goes to suspend mode; power led turns off; on pressing the power button, resumes without error

echo disk | sudo tee /sys/power/state

-> fails to hibernate (power led remains on, had to hard shutdown the laptop)

Revision history for this message
Séverin Lemaignan (skadge) wrote :

Works on Ubuntu 18.04 (kernel 5.3.0-40). Adding `regression` tag.

tags: added: regression
Revision history for this message
Séverin Lemaignan (skadge) wrote :

The issue is gone with the latest updates. CLosing the issue.

For future reference, works with kernel 5.4.0-18.

Changed in linux-5.4 (Ubuntu):
status: New → Fix Released
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