Blank 'Updates' screen

[Vadim Peretokin]

The software updater keeps interrupting me with "updates available" and then shows me a blank screen.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu10.19.10.0
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Wed Mar 4 06:40:21 2020
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-03-23 (2902 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
InstalledPlugins:
 gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0
 gnome-software-plugin-snap 3.30.6-2ubuntu10.19.10.0
SourcePackage: gnome-software
UpgradeStatus: Upgraded to eoan on 2019-11-07 (117 days ago)

[Sebastien Bacher (seb128)]

Thank you for your bug report.
How does it interrupt you and how often?
Could you add a 'journalctl -b 0' log after seeing the issue?

[Vadim Peretokin (vperetokin)]

Hi! Attached is the log of when it happened again.

[Vadim Peretokin (vperetokin)]

It showed an error message this time around - attached screenshot.

[Launchpad Janitor (janitor)]

[Expired for gnome-software (Ubuntu) because there has been no activity for 60 days.]