Sound card not detected on HP Spectre x360 13-aw0xxx

[Séverin Lemaignan]

On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0 (via proposed-packages), no sound card detected (CPU: Intel i7-1065G).

Relevant dmesg output:

```
[ 4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2
[ 4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-icl.ri failed err: -2
[ 4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
[ 4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2
```

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
Uname: Linux 5.3.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
Date: Mon Mar 2 20:47:33 2020
InstallationDate: Installed on 2020-02-28 (3 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86FA
dmi.board.vendor: HP
dmi.board.version: 87.44
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
dmi.product.sku: 8NF08EA#ABU
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-02-28 (6 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Spectre x360 Convertible 13-aw0xxx
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=4934ba68-d847-4a31-8844-10f79fcaab92 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-14-generic N/A
 linux-backports-modules-5.4.0-14-generic N/A
 linux-firmware 1.186
Tags: focal
Uname: Linux 5.4.0-14-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-03-04 (0 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86FA
dmi.board.vendor: HP
dmi.board.version: 87.44
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx
dmi.product.sku: 8NF08EA#ABU
dmi.sys.vendor: HP

[Séverin Lemaignan (skadge)]

Upgraded to Ubuntu 20.04 dev, same issue.

```
$ uname -a
Linux hiccup 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
```

[Séverin Lemaignan (skadge)]

Following instructions on https://wiki.ubuntu.com/DebuggingSoundProblems

[Séverin Lemaignan (skadge)]

Might be similar to https://bugzilla.redhat.com/show_bug.cgi?id=1772498 ?

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1865571

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Séverin Lemaignan (skadge)]

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[Séverin Lemaignan (skadge)]

Tested from a Ubuntu 18.04 live USB stick: the sound works. Adding the tag `regression`.

[Séverin Lemaignan (skadge)]

Tested on Fedora 31 (linux 5.3.7), sounds work ok (using the snd_sof_intel_hda driver).

[Séverin Lemaignan (skadge)]

Problem solved with latest kernel update. Closing.

For reference:
$ uname -r
5.4.0-18-generic