applet crashes on execution, needs brutal choke to end

Bug #1864315 reported by Gunther Bolte
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Simple Scan worked perfectly for me today, but only once. The second use and consequent tests resulted in a fail.
The printer/scanner is turned on, the applet start is inconspicuous but when I push "scan" the circle of dots keeps on running eternally. I can only stop it by brutally choking the process.
Up to now I tried: Update, system restart, complete removal and fresh installation - to no avail.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: simple-scan 3.28.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-88.88-generic 4.15.18
Uname: Linux 4.15.0-88-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 22 18:50:32 2020
InstallationDate: Installed on 2017-10-10 (865 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: FUJITSU ESPRIMO P400
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-88-generic root=UUID=d37e1b61-b5cc-4c42-8857-ce7e969fdf24 ro
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/03/2011
dmi.bios.vendor: FUJITSU // American Megatrends Inc.
dmi.bios.version: V4.6.4.0 R1.7.0 for D2990-A1x
dmi.board.name: D2990-A1
dmi.board.vendor: FUJITSU
dmi.board.version: S26361-D2990-A1
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: C$PHW3
dmi.modalias: dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.4.0R1.7.0forD2990-A1x:bd05/03/2011:svnFUJITSU:pnESPRIMOP400:pvr:rvnFUJITSU:rnD2990-A1:rvrS26361-D2990-A1:cvnFUJITSU:ct6:cvrC$PHW3:
dmi.product.name: ESPRIMO P400
dmi.sys.vendor: FUJITSU

Revision history for this message
Gunther Bolte (gunbol) wrote :
Revision history for this message
Bartosz Kosiorek (gang65) wrote :

Please build Simple Scan according to instruction and check if the issue is also present with latest version:

https://gitlab.gnome.org/GNOME/simple-scan/-/blob/master/README.md#building-from-source

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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