Resizing LibreOffice style window causes Gnome-Shell to freeze for 10 seconds

Bug #1864301 reported by Mathieu Tarral
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNOME Shell
New
Unknown
gnome-shell (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

When I open LibreOffce Writer and decides to resize the Style window on the right of the screen (press F11 to toggle this window), Gnome-Shell completely freezes for a few seconds.

I already rebooted and it's 100% reproducible.

I initially reported this bug on Gnome-Shell Gitlab:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/2225#note_715411

You can find more info there (journalctl logs)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-09-26 (150 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
Tags: eoan
Uname: Linux 5.3.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote :

System info:

Ubuntu 19.10
gnome-shell: 3.34.1+git20191024-1ubuntu1~19.10.1

tags: added: eoan
tags: added: performance
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I can't seem to reproduce this bug in 20.04. Although LibreOffice is a little slow and unresponsive the rest of the shell continues to animate smoothly the whole time (I left another window animating on top).

So I wonder if this bug is either fixed already or caused by some modification to your machine. Please run this command to send us more information about the system:

  apport-collect 1864301

And if you can please also try booting Ubuntu 20.04 from USB and tell us if you can reproduce it there:

  http://cdimage.ubuntu.com/daily-live/current/

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Changed in gnome-shell:
status: Unknown → New
Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : ProcEnviron.txt

apport information

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : ShellJournal.txt

apport information

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote : monitors.xml.txt

apport information

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote :

Hi Daniel,

I updated the bug information via apport-collect.

I don't have the time to test Ubuntu 20.04 ISO, sorry.

Thanks.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks.

When you have time please either test a 20.04 ISO or uninstall all of these extensions:

'<email address hidden>',
'<email address hidden>',
'<email address hidden>'

Since so many bugs are caused by extensions we need them to be removed from the equation as a first step. Just disabling extensions is not enough.

Revision history for this message
Mathieu Tarral (mathieu-tarral) wrote :

Hi Daniel,

I had the time to test the latest 20.04 ISO (today), and I cannot repro the bug so far.

Regarding the gnome-shell extensions, I cleared my ~/.local/share/gnome-shell/extensions and rebooted.

However, i can still trigger the bug.

How can I check the list of installed extensions ?
If I go to https://extensions.gnome.org/local/ I can see 3 system installed extensions:

- Desktop Icons
- Ubuntu AppIndicators
- Ubuntu Dock

Thanks

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. If the bug isn't in 20.04 then we can declare it fixed already. And if we knew what change fixed it then we could propose a fix to 19.10...

Changed in gnome-shell (Ubuntu):
status: Incomplete → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.