google-chrome-stable package cannot be executed

Bug #1863959 reported by Jean Prince MELLO NGUIE
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Hello,

When I have upgraded 'google-chrome-stable' package to latest version 80.0.3987.116-1, I'm not able to run the chrome web browser. I'm getting below error message :
[8883:8883:0219/230628.624246:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
Trace/breakpoint trap (core dumped)

I have already reported the bug about the kernel.

Please also find enclosed the both extra files 'version.log' and 'lspci-vnvn.log' regarding my Linux system.

cat /proc/version_signature
Ubuntu 4.15.0-88.88-generic 4.15.18

lsb_release -rd
Description: Ubuntu 18.04.4 LTS
Release: 18.04
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: mellonguie 1754 F.... pulseaudio
 /dev/snd/controlC0: mellonguie 1754 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=95554639-80e6-48b7-ae59-dfd764baf3ef
InstallationDate: Installed on 2015-05-10 (1746 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Micro-Star International Co., Ltd. GT72 2QD
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-88-generic root=UUID=ba670a30-9821-4238-9e27-25887fc23447 ro usbhid.quirks=0x1B1C:0x1B19:0x20000000 quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-88.88-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-88-generic N/A
 linux-backports-modules-4.15.0-88-generic N/A
 linux-firmware 1.173.14
Tags: bionic
Uname: Linux 4.15.0-88-generic x86_64
UpgradeStatus: Upgraded to bionic on 2019-08-18 (185 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1781IMS.10E
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1781
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.C
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1781IMS.10E:bd09/24/2014:svnMicro-StarInternationalCo.,Ltd.:pnGT722QD:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1781:rvrREV0.C:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: GT72 2QD
dmi.product.version: REV:0.C
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1863959

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : CRDA.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : IwConfig.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : Lspci.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : Lsusb.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : ProcEnviron.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : ProcModules.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : PulseList.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : RfKill.txt

apport information

Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : UdevDb.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

google-chrome-stable is not provided by Ubuntu. Better raise the issue to Chrome forum?

Changed in linux (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Jean Prince MELLO NGUIE (melloprince) wrote :

Hi @kaihengfeng, thanks for this point.
I'm going to directly report this bug to Chrome forum.
I think you can definitely close this bug.

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