WiFi Realtek RTL8723DE adapter support issue.

Bug #1863420 reported by Suvendu Dey
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

command $ ubuntu-bug linux
this debug info has been generated using a tethered USB phone connection on a live ubuntu. It is a REGRESSION from previous versions also.
I am using Ubuntu 19.10(gnome) desktop with kernel 5.3. It lacks some wireless connectivity problems with Realtek chips.
My system compatible with rtl8723de wifi driver module. Laptop model no HP 14q-cs0009tu.
Ubuntu live session can’t detect the card nor the post-installed OS does.
Therefore, no wifi switch/icon.
-----------------------------------------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1849 F.... pulseaudio
CasperVersion: 1.427
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 15 13:40:08 2020
IwConfig:
 enp1s0 no wireless extensions.

 enp0s20f0u3 no wireless extensions.

 lo no wireless extensions.
LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Laptop 14q-cs0xxx
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed quiet splash ---
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-18-generic N/A
 linux-backports-modules-5.3.0-18-generic N/A
 linux-firmware 1.183
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/27/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 849A
dmi.board.vendor: HP
dmi.board.version: KBC Version 74.22
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd07/27/2018:svnHP:pnHPLaptop14q-cs0xxx:pvrType1ProductConfigId:rvnHP:rn849A:rvrKBCVersion74.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 14q-cs0xxx
dmi.product.sku: 5DZ92PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Suvendu Dey (bijaydeyp) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Suvendu Dey (bijaydeyp)
description: updated
description: updated
Suvendu Dey (bijaydeyp)
description: updated
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