win: currency symbol detection fail leads to crash

[Ivan Kouvykov]

OS: Microsoft Windows 10 Enterprise 10.0.18363 Build 18363 (x64-based PC)

I've just installed HomeBank for the fist time on my system. When I try to start the application, I see the splash screen, outline of the main window, then both disappear (the application crashes).

Tried both the previous (5.2.8) and the current (5.3.1) versions of HomeBank - behaviour is the same.

"gtk3-widget-factory.exe" start and runs successfully.

[Ivan Kouvykov (ayevee)]

Upgraded HomeBank to 5.3.2 - still have this issue.

[Maxime DOYEN (mdoyen)]

Not reproducible so far, so it might be related to your PC or something installed/running on your PC.

Are you able to test the same installer on another Windows computer ?

[Ivan Kouvykov (ayevee)]

Yes, but not immediately. Will do in a couple of days.

Meanwhile - if it's something specific to my PC - any ideas where to start troubleshooting?

[Ivan Kouvykov (ayevee)]

Upd. I have two messages in Windows Event Log (one Error and one Information) + a link to report file. Attached all.

[Maxime DOYEN (mdoyen)]

OK let go for a debug session:

please download gdb here:
- http://homebank.free.fr/public/hb_gdb.zip
- http://homebank.free.fr/public/HomeBank_debug.zip
- unzip to C:\Program Files (x86)\HomeBank

- on the folder location, replace C:\Program Files (x86)\HomeBank by cmd + press enter (or open a cmd.exe to that location

launch the debug session with: gdb.exe HomeBank_debug.exe
- type: run + enter (this will launch Homebank)
- go to the step into HomeBank until crash
- HomeBank will freeze, don't close it
- go back to the cmd console, you should have focus
- type 'bt' + enter
- this will log the debug log and hopefully the crash location/dll area
- post that report as an attached file here

[Ivan Kouvykov (ayevee)]

Maxime,

> Are you able to test the same installer on another Windows computer ?
Tried installing version 5.3.2 on another Windows computer - HomeBank runs successfully. So I guess you are right the problem is specific to my PC indeed.

> OK let go for a debug session
Done, dbg output attached.

[Maxime DOYEN (mdoyen)]

Hello Ivan,

Thanks for those first sets of info, we are on the track.
Can you run this debug one that will display some more info and hoppefully not crash, en add the txt output here ?

the bug is that the symbol currency extracted from your windows fails, and leave inconsistent data into the default curency, and so there is something I need to fix here, with addisiotnnal controls, but I need to understand this case first with the next info you will provide, the print should display what your system provide.

Thanks
Max.

[Ivan Kouvykov (ayevee)]

Maxime,

With new debug version HomeBank starts successfully. GDB output attached.