Claims Returned Penalty Threshold

Bug #1862210 reported by Jennifer Weston
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Wishlist
Unassigned

Bug Description

Having a separate Penalty Threshold for PATRON_EXCEEDS_CLAIMSRETURNED_COUNT would allow for more granular implementation of library policies.

Reviewing in 3.3.5.
Currently, libraries with a low Overdue Count threshold will trigger restrictions on patron accounts with claims returned items (even if there are no additional overdue items) as the items are still counted as open circulations. Library policies are often different for overdue and claims returned items. Differing policies currently requires manual staff intervention and management by reports.

Tags: circulation
Revision history for this message
Meg Stroup (mstroup) wrote :

We can confirm that this is an issue affecting SCLENDS.

Changed in evergreen:
status: New → Confirmed
Changed in evergreen:
importance: Undecided → Wishlist
tags: removed: webstaffclient wishlist
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