Touch pad stopped working on Ubunut 19.10

Bug #1861957 reported by Rafael
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

While using AOC usb (second) monitor both screens went black.
I turned off the computer, removed the monitor, charged it and then the touch pad stopped working.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-29-generic 5.3.0-29.31
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
Uname: Linux 5.3.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rafael 1529 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 5 11:40:27 2020
InstallationDate: Installed on 2020-01-17 (18 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Star Labs LabTop
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=18d991bd-864f-4597-8dea-e254700bd5dc ro quiet splash i8042.nopnp vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-29-generic N/A
 linux-backports-modules-5.3.0-29-generic N/A
 linux-firmware 1.183.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.2.00
dmi.board.asset.tag: Default string
dmi.board.name: Star LabTop (Mk III)
dmi.board.vendor: Star Labs Online Limited
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Star Labs
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.2.00:bd12/17/2019:svnStarLabs:pnLabTop:pvrDefaultstring:rvnStarLabsOnlineLimited:rnStarLabTop(MkIII):rvrDefaultstring:cvnStarLabs:ct10:cvrDefaultstring:
dmi.product.family: KBLR_NB_133
dmi.product.name: LabTop
dmi.product.sku: L3-U
dmi.product.version: Default string
dmi.sys.vendor: Star Labs

Revision history for this message
Rafael (vianarafael) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Is i2c-hid blacklisted?

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