system freezes and get resumes very slowly

Bug #1861044 reported by Leonidas S. Barbosa
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned
Focal
Confirmed
Undecided
Unassigned

Bug Description

[What happens]
When system goes sleep it takes a while to resume, and does it freezing for some minutes.

[System info]
Logs begin at Thu 2020-01-02 18:38:22 -03, end at Mon 2020-01-27 20:02:00 -03. --
jan 02 18:38:22 d4rkl41n kernel: microcode: microcode updated early to revision 0xca, date = 2019-10-03
jan 02 18:38:22 d4rkl41n kernel: Linux version 5.3.0-24-generic (buildd@lgw01-amd64-035) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) #26-Ubuntu SMP Thu Nov 14 01:33:18 UTC 2019 (Ubuntu 5.3.0-24.26-generic 5.3.10)
jan 02 18:38:22 d4rkl41n kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=bb691d80-94d7-4044-844f-c0df45ba89ca ro quiet splash vt.handoff=7

That is what dmesg and the freezes screen shows (full dmesg attached):

[135790.667248] ACPI: Waking up from system sleep state S3
[135791.813398] snd_hdac_bus_update_rirb: 166 callbacks suppressed
[135791.813400] snd_hda_intel 0000:01:00.1: spurious response 0x0:0x0, last cmd=0x4f2f00
[135791.813400] snd_hda_intel 0000:01:00.1: spurious response 0xc0000000:0x0, last cmd=0x4f2f00
[135791.813401] snd_hda_intel 0000:01:00.1: spurious response 0x5f:0x0, last cmd=0x4f2f00
[135791.813401] snd_hda_intel 0000:01:00.1: spurious response 0x80000010:0x0, last cmd=0x4f2f00
[135791.813402] snd_hda_intel 0000:01:00.1: spurious response 0x80000000:0x0, last cmd=0x4f2f00
[135791.813402] snd_hda_intel 0000:01:00.1: spurious response 0x80000008:0x0, last cmd=0x4f2f00
[135791.813403] snd_hda_intel 0000:01:00.1: spurious response 0x80000000:0x0, last cmd=0x4f2f00
[135791.813403] snd_hda_intel 0000:01:00.1: spurious response 0x8000006d:0x0, last cmd=0x4f2f00
[135791.813404] snd_hda_intel 0000:01:00.1: spurious response 0x80000010:0x0, last cmd=0x4f2f00
[135791.813404] snd_hda_intel 0000:01:00.1: spurious response 0x80000000:0x0, last cmd=0x4f2f00
[135791.813408] snd_hda_codec_hdmi hdaudioC1D0: HDMI: invalid ELD data byte 0
[135791.868995] sd 1:0:0:0: [sdb] Starting disk
[135791.871152] sd 0:0:0:0: [sda] Starting disk
[135791.871612] ACPI BIOS Error (bug): AE_AML_BUFFER_LIMIT, Field [DRQL] at bit offset/length 136/8 exceeds size of target Buffer (128 bits) (20190816/dsopcode-198)
[135791.871629] No Local Variables are initialized for Method [DSRS]
[135791.871633] Initialized Arguments for Method [DSRS]: (2 arguments defined for method invocation)
[135791.871635] Arg0: 00000000939dbaed <Obj> Buffer(16) 47 01 F8 03 FF 03 00 08
[135791.871651] Arg1: 0000000041403181 <Obj> Integer 0000000000000000
[135791.871660] ACPI Error: Aborting method \_SB.PCI0.LPCB.SIO1.DSRS due to previous error (AE_AML_BUFFER_LIMIT) (20190816/psparse-529)
[135791.871676] ACPI Error: Aborting method \_SB.PCI0.LPCB.UAR1._SRS due to previous error (AE_AML_BUFFER_LIMIT) (20190816/psparse-529)
[135791.871691] serial 00:02: activation failed
[135791.871700] PM: dpm_run_callback(): pnp_bus_resume+0x0/0xa0 returns -5
[135791.871703] PM: Device 00:02 failed to resume: error -5
[135792.092977] ath10k_pci 0000:03:00.0: unsupported HTC service id: 1536
[135792.183994] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[135792.184118] ata5: SATA link down (SStatus 4 SControl 300)
[135792.184183] ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[135792.184249] ata4: SATA link down (SStatus 4 SControl 300)
[135792.185124] ata1.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135792.185125] ata1.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135792.185126] ata1.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135792.185857] ata1.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135792.185859] ata1.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135792.185859] ata1.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135792.186166] ata1.00: configured for UDMA/133
[135792.188665] ata3.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135792.188666] ata3.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135792.188667] ata3.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135792.194357] ata3.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135792.194358] ata3.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135792.194359] ata3.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135792.195301] ata3.00: configured for UDMA/100
[135792.328929] usb usb3: root hub lost power or was reset
[135792.328930] usb usb4: root hub lost power or was reset
[135795.061429] ata2: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[135795.071107] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135795.071113] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135795.071117] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135795.163913] ata2.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[135795.163918] ata2.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[135795.163922] ata2.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[135795.164510] ata2.00: configured for UDMA/133
[135843.549449] ucsi_ccg 0-0008: PPM NOT RESPONDING
[135843.549461] PM: dpm_run_callback(): ucsi_ccg_resume+0x0/0x20 [ucsi_ccg] returns -110
[135843.549464] PM: Device 0-0008 failed to resume: error -110
[135843.561211] OOM killer enabled.
[135843.561211] Restarting tasks ...
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: leosilva 1754 F.... pulseaudio
 /dev/snd/controlC0: leosilva 1754 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-01-02 (25 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200102)
MachineType: Dell Inc. XPS 8930
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB:
 0 EFI VGA
 1 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-9-generic root=UUID=bb691d80-94d7-4044-844f-c0df45ba89ca ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-9.12-generic 5.4.3
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-9-generic N/A
 linux-backports-modules-5.4.0-9-generic N/A
 linux-firmware 1.184
Tags: focal
Uname: Linux 5.4.0-9-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sbuild sudo
_MarkForUpload: True
dmi.bios.date: 08/27/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.9
dmi.board.name: 06HKRH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.1.9:bd08/27/2019:svnDellInc.:pnXPS8930:pvr1.1.9:rvnDellInc.:rn06HKRH:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.family: XPS
dmi.product.name: XPS 8930
dmi.product.sku: 0859
dmi.product.version: 1.1.9
dmi.sys.vendor: Dell Inc.

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1861044

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: eoan
Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : CRDA.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : IwConfig.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : Lspci.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : Lsusb.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : Lsusb-t.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : Lsusb-v.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : ProcEnviron.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : ProcModules.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : PulseList.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : RfKill.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : UdevDb.txt

apport information

Revision history for this message
Leonidas S. Barbosa (leosilvab) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu Focal):
status: Incomplete → Confirmed
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