Installing the driver on Ubuntu 18.04 on CJscope Z-530 GX causes system hang

Bug #1860496 reported by 林博仁(Buo-ren, Lin)
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
backport-iwlwifi-dkms (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

## Overview ##
System becomes unresponsive after installing the backport driver via Additional Drivers interface

## Symptoms ##
* Often system hang during graphical login, stuck at login page
* Often system hang during reboot, requires Magic SysRq sequence to force reboot

## Additional information ##
Product page: https://www.cjscope.com.tw/cht/product_detail.php?serial=287
Chip seems to be: Intel(R) Dual Band Wireless AC 9462, REV=0x318
Dmesg output attached
Version: 7906-0ubuntu3~18.04.1 from bionic archive

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: backport-iwlwifi-dkms (not installed)
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: KDE
Date: Wed Jan 22 10:10:21 2020
InstallationDate: Installed on 2019-01-03 (383 days ago)
InstallationMedia: ezgo 14 KDE (Based on Kubuntu 18.04 LTS "Bionic Beaver") - Release amd64 (20180718)
SourcePackage: backport-iwlwifi-dkms
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
林博仁(Buo-ren, Lin) (buo-ren-lin) wrote :
You-Sheng Yang (vicamo)
tags: added: hwe-networking-wifi
Revision history for this message
You-Sheng Yang (vicamo) wrote :

Bug 1859389 should have marked backport-iwlwifi-dkms OBSOLETE_BY="5.0.0" and it should have no longer active in your system (which also follows you may remove that dkms safely). Should it still have problem, please reopen this issue with current kernel logs.

Changed in backport-iwlwifi-dkms (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.