Keyboard unresponsive after suspend and resume (19.10)

Bug #1858338 reported by Matthias
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Since two to three weeks, my keyboard sometimes becomes unresponsive after wake up from resume. Often it is associated with an @ sign on black background, when the machine is resumed.
After that I am back in the desktop. Trackpad and everything works, but the keyboard doesn't.

This is on a 2009 macbook pro running uptodate 19.10.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair wl
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 5 16:30:10 2020
DistUpgraded: 2019-10-06 16:30:12,792 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.271+bdcom, 5.3.0-23-generic, x86_64: installed
 bcmwl, 6.30.223.271+bdcom, 5.3.0-24-generic, x86_64: installed
DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 NVIDIA Corporation C79 [GeForce 9400M] [10de:0863] (rev b1) (prog-if 00 [VGA controller])
   Subsystem: Apple Inc. C79 [GeForce 9400M] [106b:00b9]
InstallationDate: Installed on 2019-01-12 (358 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Apple Inc. MacBookPro5,5
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=595c74ec-799d-4c25-bc8d-f06155d59f97 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to eoan on 2019-10-06 (91 days ago)
dmi.bios.date: 06/15/09
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP55.88Z.00AC.B03.0906151708
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-F2268AC8
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F2268AC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP55.88Z.00AC.B03.0906151708:bd06/15/09:svnAppleInc.:pnMacBookPro5,5:pvr1.0:rvnAppleInc.:rnMac-F2268AC8:rvr:cvnAppleInc.:ct10:cvrMac-F2268AC8:
dmi.product.family: MacBook
dmi.product.name: MacBookPro5,5
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.1-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Matthias (msiewert) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

When you say the trackpad still works, can you also click on things and get them to respond?

If you get a response to the trackpad then this is probably a keyboard bug to be assigned to the kernel. If you get no response from the trackpad and can only move the cursor then this is probably a gnome-shell crash under Xorg. Since you seem to have the 'wayland-session' tag here already I will assume the former...

affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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