Bluetooth is not working

Bug #1857706 reported by Bonu Satish babu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

 Unable to turn on bluetooth or connect to any bluetooth devices.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: satish 1181 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 27 22:02:19 2019
InstallationDate: Installed on 2019-12-26 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp. 802.11n WLAN Adapter
 Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Laptop 15q-ds0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=af9acdc4-5e0c-4043-bd77-5cdf6eba0e1f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-24-generic N/A
 linux-backports-modules-5.3.0-24-generic N/A
 linux-firmware 1.183.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/28/2019
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84A6
dmi.board.vendor: HP
dmi.board.version: 80.43
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/28/2019:svnHP:pnHPLaptop15q-ds0xxx:pvrType1ProductConfigId:rvnHP:rn84A6:rvr80.43:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15q-ds0xxx
dmi.product.sku: 4ZD80PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Bonu Satish babu (arsatishbabu) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5-rc5

A cold boot is required to properly restart bluetooth controller.

Revision history for this message
You-Sheng Yang (vicamo) wrote :

[ 13.028479] Bluetooth: hci0: command 0x1001 tx timeout
[ 21.060493] Bluetooth: hci0: RTL: HCI_OP_READ_LOCAL_VERSION failed (-110)

See https://bugzilla.kernel.org/show_bug.cgi?id=205531

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