printer behaves erratically - detected ok, message says its printing, but no printout. Sometimes it prints, sometimes it does not print.

[Hemant Desai]

hemant@hemant-Vostro-3268:~$ lsmod | grep usb
rtsx_usb_ms 24576 0
memstick 20480 1 rtsx_usb_ms
btusb 49152 0
btrtl 20480 1 btusb
btbcm 16384 1 btusb
btintel 24576 1 btusb
bluetooth 557056 34 btrtl,btintel,btbcm,bnep,ath3k,btusb,rfcomm
usblp 24576 0
rtsx_usb_sdmmc 28672 0
usbhid 53248 0
hid 126976 2 usbhid,hid_generic
rtsx_usb 24576 2 rtsx_usb_sdmmc,rtsx_usb_ms

hemant@hemant-Vostro-3268:~$ tail -f /var/log/syslog
Dec 20 20:14:28 hemant-Vostro-3268 canonical-livepatch[966]: Updated last-check.
Dec 20 20:14:28 hemant-Vostro-3268 canonical-livepatch[966]: No updates available at this time.
Dec 20 20:14:28 hemant-Vostro-3268 canonical-livepatch[966]: No payload available.
Dec 20 20:14:42 hemant-Vostro-3268 dbus-daemon[1084]: [session uid=1000 pid=1084] Activating service name='org.gnome.ChromeGnomeShell' requested by ':1.132' (uid=1000 pid=6315 comm="/usr/bin/python3 /usr/bin/chrome-gnome-shell chrom" label="unconfined")
Dec 20 20:14:42 hemant-Vostro-3268 dbus-daemon[1084]: [session uid=1000 pid=1084] Successfully activated service 'org.gnome.ChromeGnomeShell'
Dec 20 20:17:01 hemant-Vostro-3268 CRON[6441]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Dec 20 20:17:39 hemant-Vostro-3268 kernel: [ 3828.347641] usb 1-7: USB disconnect, device number 12
Dec 20 20:17:39 hemant-Vostro-3268 kernel: [ 3828.347921] usblp1: removed
Dec 20 20:17:39 hemant-Vostro-3268 upowerd[1287]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0
Dec 20 20:17:39 hemant-Vostro-3268 upowerd[1287]: unhandled action 'unbind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-7
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.785488] usb 1-7: new high-speed USB device number 13 using xhci_hcd
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935000] usb 1-7: New USB device found, idVendor=04f9, idProduct=0062, bcdDevice= 1.00
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935005] usb 1-7: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935008] usb 1-7: Product: HL-L2320D series
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935011] usb 1-7: Manufacturer: Brother
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.935013] usb 1-7: SerialNumber: E73793L4N593434
Dec 20 20:18:51 hemant-Vostro-3268 kernel: [ 3899.940171] usblp 1-7:1.0: usblp1: USB Bidirectional printer dev 13 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0062
Dec 20 20:18:51 hemant-Vostro-3268 upowerd[1287]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0
Dec 20 20:18:51 hemant-Vostro-3268 upowerd[1287]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-7
^C

hemant@hemant-Vostro-3268:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 013: ID 04f9:0062 Brother Industries, Ltd
Bus 001 Device 011: ID 413c:2113 Dell Computer Corp.
Bus 001 Device 004: ID 04ca:009b Lite-On Technology Corp.
Bus 001 Device 008: ID 0cf3:e005 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

hemant@hemant-Vostro-3268:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Dec 20 18:39 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 3 Dec 20 18:39 /dev/bus/usb/001/004
crw-rw-r-- 1 root root 189, 6 Dec 20 18:39 /dev/bus/usb/001/007
crw-rw-r-- 1 root root 189, 7 Dec 20 18:39 /dev/bus/usb/001/008
crw-rw-r-- 1 root root 189, 10 Dec 20 19:49 /dev/bus/usb/001/011
crw-rw-r--+ 1 root lp 189, 12 Dec 20 20:18 /dev/bus/usb/001/013
crw-rw-r-- 1 root root 189, 128 Dec 20 18:39 /dev/bus/usb/002/001
crw-rw---- 1 root lp 180, 1 Dec 20 20:18 /dev/usb/lp1

hemant@hemant-Vostro-3268:~$ sudo usb_printerid /dev/usb/lp1
[sudo] password for hemant:
GET_DEVICE_ID string:
MFG:Brother;CMD:PJL,HBP;MDL:HL-L2320D series;CLS:PRINTER;CID:Brother Laser Type1;
hemant@hemant-Vostro-3268:~$ lpinfo -v
network http
network lpd
network ipp
network socket
network ipps
file cups-brf:/
network beh
network https
serial serial:/dev/ttyS0?baud=115200
direct hp
direct usb://Brother/HL-L2320D%20series?serial=E73793L4N593434
direct hpfax
hemant@hemant-Vostro-3268:~$

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.7
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 20 21:09:23 2019
InstallationDate: Installed on 2019-12-16 (4 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lpstat:
 device for Brother-HL-L2320D-series: usb://Brother/HL-L2320D%20series?serial=E73793L4N593434
 device for HLL2320D: usb://Brother/HL-L2320D%20series?serial=E73793L4N593434
MachineType: Dell Inc. Vostro 3268
Papersize: a4
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-L2320D-series.ppd', '/etc/cups/ppd/HLL2320D.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-L2320D-series.ppd: Permission denied
 grep: /etc/cups/ppd/HLL2320D.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic root=UUID=ff6def44-7bd1-4950-930e-4d14a4cdc346 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/20/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.4
dmi.board.name: 0Y2YM6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.4:bd06/20/2017:svnDellInc.:pnVostro3268:pvr:rvnDellInc.:rn0Y2YM6:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 3268
dmi.product.sku: 0762
dmi.sys.vendor: Dell Inc.

[Hemant Desai (hemantdesai)]

Would appreciate any help. It used to work perfectly without a hitch for last 2 years.