LibreOffice window behind Firefox was flickering when Firefox asked me for a passsword to access the CUPS logs.

Bug #1856702 reported by Seija K.
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Expired
Undecided
Unassigned
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I was attempting to access CUPS logs on the CUPS page on my PC, LibreOffice Writer's window started flickering uncontrollably.

Ubuntu 19.10

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 17 08:07:19 2019
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell UHD Graphics 620 [1028:0810]
InstallationDate: Installed on 2019-11-20 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=9ff1c776-2a6a-46be-a74f-61646ac9ac90 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BuildID: 20191205203726
CurrentDesktop: ubuntu:GNOME
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:722
DefaultProfileThemes: extensions.sqlite corrupt or missing
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-11-20 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Package: firefox 71.0+build5-0ubuntu0.19.10.1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=71.0/20191205203726 (In use)
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160
---
ProblemType: Bug
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: edwin 1403 F.... pulseaudio
BuildID: 20191205203726
Channel: Unavailable
DistroRelease: Ubuntu 19.10
ForcedLayersAccel: False
InstallationDate: Installed on 2019-11-20 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IpRoute:
 default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600
 169.254.0.0/16 dev wlp2s0 scope link metric 1000
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.39 metric 600
NoProfiles: True
Package: firefox 71.0+build5-0ubuntu0.19.10.1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RunningIncompatibleAddons: False
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2019-11-27T12:43:30.211160

Revision history for this message
Seija K. (rose128) wrote :
Revision history for this message
Seija K. (rose128) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Seija K. (rose128) wrote : HookError_source_firefox.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : modified.conffile..etc.apport.crashdb.conf.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Seija K. (rose128) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : Dependencies.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : IpAddr.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : Lspci.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : PciNetwork.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Seija K. (rose128) wrote : modified.conffile..etc.apport.crashdb.conf.txt

apport information

affects: xorg (Ubuntu) → libreoffice (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Can you please attach a video of the problem?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Changed in mutter (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for libreoffice (Ubuntu) because there has been no activity for 60 days.]

Changed in libreoffice (Ubuntu):
status: Incomplete → Expired
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