My touchpad stop working
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I followed this
In case your Touchpad doesn't work at all (No response from the Touchpad)
This is generally a case of a kernel (linux) or xorg bug.
Execute at a terminal:
cat /proc/bus/
One should see a touchpad device, like:
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/
S: Sysfs=/
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003
If you do not find something like this, then the bug is in the linux kernel. Please follow these steps:
File the bug against the linux package by running ubuntu-bug linux.
Provide the general information.
Enter the following commands in a terminal:
cat /proc/bus/
Attach ~/devices as separate attachments to your bug report.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: MATE
Date: Mon Dec 16 22:59:30 2019
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-08-11 (1222 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Dell Inc. Inspiron 11-3157
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.173.13
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/29/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.13
dmi.board.name: 0C9N4H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Inspiron 11-3157
dmi.product.
dmi.sys.vendor: Dell Inc.
This duplicates bug 1856499, which has also Synpatics TM2985. The root cause is probably still bug 1854798.