Periodically after restart touchpad on my UX580 laptop stops working completely.
Closing the lid and letting the laptop to suspend, and then re-opening the lid activates the touchpad.
Attached xinput list output.
This is Ubuntu 19.10, latest kernel.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pavel 2048 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-29 (47 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:5755 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 003: ID 04f3:2706 Elan Microelectronics Corp. Touchscreen
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook Pro 15 UX550GDX_UX580GD
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=9909f5be-7ef4-4a37-b5c1-c07caf97ff8f ro quiet splash resume=UUID=cc044a08-3549-4c51-9964-c4e396792368 vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183.2
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/11/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550GDX.308
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX550GDX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX550GDX.308:bd07/11/2019:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GDX_UX580GD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GDX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook Pro
dmi.product.name: ZenBook Pro 15 UX550GDX_UX580GD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1856413
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.