links not responding to any mouse clicks

Bug #1856270 reported by Tomofumi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
chromium-browser (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

On this specific page:
https://www.paypal.com/hk/smarthelp/contact-us

All the links are not responding to any clicks. But it works on Windows Chrome (auto updated to ver. 79). I've tried to use "reset settings" in chrome://settings/reset to disable all extensions, but still the same.
And enable logging with log-level and enable-logging shows nothing special.

I also tested on another 18.04 desktop running on physical hardware. Results also the same. So I think it is not virtualbox problem.

Would be glad if any knowledgeable devs knows what's wrong or is it a bug.
Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: chromium-browser 78.0.3904.108-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-37-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: MATE
DRM.card0-VGA-1:
 enabled: enabled
 dpms: On
 status: connected
 edid-base64: AP///////wBYWAAAgAfkAwEAAQOAAAB47u6Ro1RMmSYPUFQAAAABAQEBAQEBAQEBAQEBAQEBOy2ABnDkBjACAgICAAAAAAAAAAAA/QAAyADIZAAKICAgICAgAAAA/ABWQk9YIG1vbml0b3IKAAAAEAAKICAgICAgICAgICAgAHc=
 modes: 1920x996 2560x1600 2560x1600 1920x1440 1856x1392 1792x1344 2048x1152 1920x1200 1920x1200 1920x1080 1600x1200 1680x1050 1680x1050 1400x1050 1400x1050 1600x900 1280x1024 1440x900 1440x900 1280x960 1366x768 1366x768 1360x768 1280x800 1280x800 1280x768 1280x768 1280x720 1024x768 800x600 800x600 848x480 640x480
Date: Fri Dec 13 11:59:35 2019
Desktop-Session:
 'mate'
 '/etc/xdg/xdg-mate:/etc/xdg'
 '/usr/share/mate:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
DetectedPlugins:

Env:
 'None'
 'None'
InstallationDate: Installed on 2019-07-04 (162 days ago)
InstallationMedia: Ubuntu-MATE 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
InstalledPlugins:

Load-Avg-1min: 0.67
Load-Processes-Running-Percent: 0.3%
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: innotek GmbH VirtualBox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-37-generic root=UUID=c25e5973-ac55-421b-9f3e-40e376afd3aa ro quiet splash
SourcePackage: chromium-browser
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
modified.conffile..etc.default.chromium-browser: [deleted]

Revision history for this message
Tomofumi (tomofumi) wrote :
Revision history for this message
Olivier Tilloy (osomon) wrote :

I can reliably observe the issue (the update to version 79 doesn't make the problem go away).

This appears to be a user-agent related problem: if I use an extension to spoof Firefox on Windows or Safari on Mac and reload that page, links are clickable. So this really is a problem on paypal's side, not something chromium can do anything about.

Changed in chromium-browser (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.