Intel-microcode broke laptop resume after standby

Bug #1856143 reported by Gionn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
intel-microcode (Ubuntu)
Invalid
Undecided
You-Sheng Yang

Bug Description

Since upgrading to intel-microcode 3.20191115.1ubuntu0.18.04.2, my xps 9350 never resume from stand-by correctly, it just boot up as per an unclean shutdown.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2016-07-23 (1237 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160720)
Package: intel-microcode 3.20191115.1ubuntu0.18.04.2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-24.26~18.04.2-generic 5.3.10
Tags: bionic
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-11-30 (377 days ago)
UserGroups:

_MarkForUpload: True

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1856143

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Gionn (giovanni.toraldo) wrote : Dependencies.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Gionn (giovanni.toraldo) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Gionn (giovanni.toraldo) wrote : ProcEnviron.txt

apport information

Rex Tsai (chihchun)
tags: added: skylake
Revision history for this message
You-Sheng Yang (vicamo) wrote :

@Gionn, if you're still around, this bug seems to be a duplicate of bug 1862751, which will need your microcode signature info so that we'll be able to land a fix for you. The command is:

  $ dmesg |grep microcode

I'm expecting something like "microcode: sig=0x506e3, pf=0x20, revision=0xd6". Thank you.

Changed in intel-microcode (Ubuntu):
assignee: nobody → You-Sheng Yang (vicamo)
status: New → Incomplete
Revision history for this message
Gionn (giovanni.toraldo) wrote :

Hi, I don't have access to the XPS anymore, but I remember that have been fixed a few weeks later by an update (not sure if dell bios or intel-microcode).

Cheers.

You-Sheng Yang (vicamo)
Changed in intel-microcode (Ubuntu):
status: Incomplete → Invalid
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