Input lag with Razer Naga Trinity mouse

Bug #1854371 reported by Foulques
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

When pressing multiple keys on my keyboard (Roccat isku FX) and pressing repetitively the buttons on the "numpad" (side buttons) of my mouse (Razer Naga Trinity) at the same time, the system freeze while doing this. All become normal again when I stop doing this.
While freezing, I can see the Xorg process going up to 60/70% of the CPU.

Not sure if it is a Xorg or driver related problem, or anything else.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] est un dossier: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
 GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 28 15:25:50 2019
DistUpgraded: 2019-10-25 11:21:07,314 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: L’exécution du processus fils « ./xorg_fix_proprietary.py » a échoué (Aucun fichier ou dossier de ce type) (8))
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 435.21, 5.3.0-22-generic, x86_64: installed
 nvidia, 435.21, 5.3.0-23-generic, x86_64: installed
 openrazer-driver, 2.6.0, 5.3.0-23-generic, x86_64: installed
 virtualbox, 6.0.14, 5.3.0-22-generic, x86_64: installed
 virtualbox, 6.0.14, 5.3.0-23-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GM206 [GeForce GTX 960] [10de:1401] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ZOTAC International (MCO) Ltd. GM206 [GeForce GTX 960] [19da:1385]
MachineType: System manufacturer System Product Name
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=eabe8e30-c27a-4b40-8af2-38ffd8bcbcc9 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to eoan on 2019-10-25 (34 days ago)
dmi.bios.date: 02/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V LX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1801:bd02/28/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Foulques (floux-dp) wrote :
summary: - Input lag with Razer Naga Trinity
+ Input lag with Razer Naga Trinity mouse
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This might be the same issue as bug 1799679. Do you find it happens on any particular applications? Or with zero applications?

affects: xorg (Ubuntu) → ubuntu
affects: ubuntu → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

To test for sure, please uninstall the Nvidia proprietary driver and boot with the default 'nouveau' driver. Does the bug then go away?

Revision history for this message
Foulques (floux-dp) wrote :

It does not seem to be the same issue as https://bugs.launchpad.net/bugs/1799679.

I can reproduce the bug with nouveau, so it should not be related to the driver.

There is no need to launch any application to reproduce it, it works from the desktop. I originally discovered this bug while playing a game though.

Changed in xorg-server (Ubuntu):
status: Incomplete → New
Revision history for this message
Evandro Baginski (dust-ebp) wrote :

I have the exact same issue described here on Ubuntu 20.04/10. Any solution to this?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg-server (Ubuntu):
status: New → Confirmed
Revision history for this message
Foulques (floux-dp) wrote :

I am not on Ubuntu anymore and my hardware is not the same, but today I cannot reproduce this bug one my system.

OS : Manjaro Linux
Kernel : 5.10.15-1-MANJARO
xorg-server : 1.20.10-3

CPU : Ryzen 5 3600
Graphic card : AMD Radeon RX 5700 XT
Mesa : 20.3.4

Changed in xorg-server (Ubuntu):
status: Confirmed → Won't Fix
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