Question emails must explain you are the asker
Bug #185427 reported by
Pedro Villavicencio
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Launchpad itself |
Fix Released
|
Low
|
Unassigned | ||
Bug Description
When you convert a bug report into a question the reporter isn't notified by email about the change so most of the time they don't know where to post their questions, for example, I've reported bug 185424 and what I've got in the email was:
"New question #22905 on gnome-panel in ubuntu:
https:/
blah blah
--
You received this question notification because you are a direct
subscriber of the question."
But nothing saying that my report was converted into a question and that i need to post my comments there, which leads to things like bug 185091. Thanks you.
Related branches
lp:~sinzui/launchpad/question-recipients-0
- Benji York (community): Approve (code)
-
Diff: 377 lines (+52/-80)7 files modifiedlib/lp/answers/browser/tests/views.txt (+0/-21)
lib/lp/answers/configure.zcml (+1/-1)
lib/lp/answers/doc/notifications.txt (+12/-23)
lib/lp/answers/doc/question.txt (+14/-10)
lib/lp/answers/interfaces/question.py (+7/-16)
lib/lp/answers/model/question.py (+16/-7)
lib/lp/answers/notification.py (+2/-2)
| Changed in malone: | |
| status: | New → Triaged |
| importance: | Undecided → Low |
| tags: | added: story-better-bug-notification |
| Changed in launchpad: | |
| assignee: | nobody → Curtis Hovey (sinzui) |
| status: | Triaged → In Progress |
Revision history for this message
| Curtis Hovey (sinzui) wrote | #1 |
| tags: |
added: email questions removed: lp-bugs story-better-bug-notification |
| summary: |
- Convert to question doesn't notify to the reporter + Question emails to explain you are the reporter |
| summary: |
- Question emails to explain you are the reporter + Question emails must explain you are the reporter |
| Changed in launchpad: | |
| status: | In Progress → Triaged |
| assignee: | Curtis Hovey (sinzui) → nobody |
| Changed in launchpad: | |
| milestone: | none → 11.05 |
| assignee: | nobody → Curtis Hovey (sinzui) |
| status: | Triaged → In Progress |
| summary: |
- Question emails must explain you are the reporter + Question emails must explain you are the asker |
| Changed in launchpad: | |
| status: | In Progress → Fix Committed |
| tags: | added: qa-ok |
| Changed in launchpad: | |
| status: | Fix Committed → Fix Released |
| Changed in launchpad: | |
| assignee: | Curtis Hovey (sinzui) → nobody |
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The underlying issue here is not that the bug was converted to a question, but that the reason headers and footer for question emails are too precise. The asker is vaguely described as a subscriber. Answer contacts are wrongly described as the assignee. The true assignee is never given a reason.