kubuntu-driver-manager never finishes collecting infomation

[Valorie Zimmerman]

It has been slow before, but always has done the job, even getting the newest nvidia driver from https://launchpad.net/~graphics-drivers/+archive/ubuntu/ppa

Tonight, after nearly two hours, it is still "collecting information about [my] system."

Fail.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: kubuntu-driver-manager 15.10ubuntu4
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: KDE
Date: Mon Nov 25 00:13:29 2019
InstallationDate: Installed on 2017-10-18 (768 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
SourcePackage: kubuntu-driver-manager
UpgradeStatus: Upgraded to eoan on 2019-10-19 (37 days ago)

[anarcho (anarcho-taoist)]

this affects me too

[Zvi Baratz (zvibaratz)]

I have the same issue (with the same general system setup).
I found a Stack Exchange answer with a solution that works between reboots, which is to run `update-apt-xapian-index` (see https://askubuntu.com/a/766689/753115), hope it might help in figuring out the underlying cause and find a permanent solution.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[MikeMecanic (xyz-t)]

This bug is also present in Kubuntu 20.04 on Kernel 5.5-rc3. sudo update-apt-xapian-index works, no need to restart, just close the app. Your computer requires no proprietary drivers is displayed after a few seconds. Ryzen 2700U, Raven Vega10.

[MikeMecanic (xyz-t)]

The given command line fixes also <<Additional Drivers>> in Software Sources. Scans OK now.

[John Tanner (jdtanneratgmaildotcom)]

sudo update-apt-xapian-index works on 19.10 before launching Driver Manager. From Googling around, it would appear that this bug has existed in one form or another for years and years. Hopefully fairly simple to resolve now that somebody has identified a solution?

[MikeMecanic (xyz-t)]

For Kubuntu 20.04-20200224-KDE 5.18.2, the bug is gone. Requires root password now to enter software sources (from settings/device manager) and launches Addional Drivers. Scans properly.

Nice correction, thanks!