BUG: Invisible Cursor with Ubuntu 19.10 Desktop Upgrade and Install CD Boot
This bug was reported here: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1851340
WHAT OCCURRED:
Upgrade from Ubuntu 19.04 to 19.10 results in having invisible cursor on main Gnome Desktop
Subsequent testing revealed that issues is able to be demonstrated by just booting from Live iso image
B) Attempt Fresh 19.10 Desktop Install
B.1) Boot - Ubuntu 19.10 Desktop CD-ROM image via USB - Mouse / Cursor not visible
So I have unable to proceed with clean 19.10 install as there was no mouse cursor visible.
WHAT WAS EXPECTD:
Gnome Desktop with working cursor
POSSIBLE ROOT CAUSE:
Investigation has identified pull request for 5.3 Kernel that includes fix for cursor issue with MatroX Graphics:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=574cc4539762561d96b456dbc0544d8898bd4c6e
See:
mgag200:
- cursor support fix
So issue possibly resolved with kernel update, as have two cases reported with Matrox G200 embedd graphics controllers.
Raising here so that can be verified and tested by Ubuntu Kernel team.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
MachineType: LENOVO System x3650 M5 -[8871AC1]-
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgag200drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=622f4924-1ed5-41a8-8a55-8ca455583434 ro ipv6.disable=1
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
RelatedPackageVersions:
linux-restricted-modules-5.3.0-23-generic N/A
linux-backports-modules-5.3.0-23-generic N/A
linux-firmware 1.183.2
RfKill:
Tags: eoan uec-images
Uname: Linux 5.3.0-23-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-11-02 (21 days ago)
UserGroups: adm cdrom dip libvirt lxd plugdev sudo
_MarkForUpload: True
dmi.bios.date: 06/03/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: -[TCE140H-2.91]-
dmi.board.asset.tag: (none)
dmi.board.name: 01KN179
dmi.board.vendor: LENOVO
dmi.board.version: NULL
dmi.chassis.asset.tag: none
dmi.chassis.type: 23
dmi.chassis.vendor: LENOVO
dmi.chassis.version: none
dmi.modalias: dmi:bvnLENOVO:bvr-[TCE140H-2.91]-:bd06/03/2019:svnLENOVO:pnSystemx3650M5-[8871AC1]-:pvr13:rvnLENOVO:rn01KN179:rvrNULL:cvnLENOVO:ct23:cvrnone:
dmi.product.family: System X
dmi.product.name: System x3650 M5 -[8871AC1]-
dmi.product.sku: (none)
dmi.product.version: 13
dmi.sys.vendor: LENOVO
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1853721
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.