lightdm does not greet or present login prompt when resuming from laptop suspend

Bug #1853709 reported by Connor Kuehl
34
This bug affects 6 people
Affects Status Importance Assigned to Milestone
lightdm (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Expected result: when opening laptop lid the lock screen presents itself so I can unlock my session

Actual result: the contents of my desktop are visible (windows, etc) and I can move my mouse cursor around but I cannot interact with the desktop session at all. Hovering over UI elements or clicking them has no effect.

In order to get the login prompt I have to ctrl+alt+f1, login at the console, and run sudo systemctl restart lightdm, then I can login normally and resume whatever I was doing from before I closed the laptop lid.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: lightdm 1.30.0-0ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Nov 23 09:08:32 2019
InstallationDate: Installed on 2019-11-09 (14 days ago)
InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: lightdm
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Connor Kuehl (connork) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in lightdm (Ubuntu):
status: New → Confirmed
Revision history for this message
Elliot (cheese-e-boi) wrote :

Happens with the Dell XPS 9570 (Intel-Nvidia) as well on a fresh install.

Revision history for this message
pigs-on-the-swim (dw1-4) wrote :

I experience the same. With XFCE4-Ubuntu 18.04, 18.10, 20.04 (all, no difference). I removed light-locker completely - no difference.
In situations where time triggers locking the unlock screen sometimes appears.
Closing the lid there is the problem described in the bug report above.
Workaround: After opening the lid I type my password into the void and sesame opens the door!
Recap: xfce4-screensaver actually uses the lock screen when closing the lid but does not show it. 100% reproducible.

Revision history for this message
Vasco (vasco-visser) wrote :

I am also affected by this bug on xubuntu 19.10. One thing I noticed is that there are two xfce4-screensaver-dialog processes when waking up from suspending by closing the lid. When waking up after suspending via other ways there is only one such process and things work properly.

Revision history for this message
Tim Nolte (tim-nolte) wrote :

This is still present with Ubuntu 20.04 and the latest XFCE & LightDM. This is a major pain almost to the point of me wanting to switch back to GDM & Gnome.

Revision history for this message
Dmitry Petukhov (hellodima) wrote :

I have this issue too. I'm using Dell latitude 5501, Xubuntu 20 and Xfce. It's very painful.
Is anybody have found the solution?

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