All keyboard shortcuts do not work after a login

Bug #1853206 reported by Bruno René Santos
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
budgie-desktop (Ubuntu)
Fix Released
Medium
fossfreedom

Bug Description

When I start a fresh Ubuntu session sometimes none of the shortcuts on the keyboard configuration section work. Not even the keys for volume up, down or mute work, and they are just one key. If I reboot, sometimes, the issue goes away and the key shortcuts start working, but it can also continue to malfunction. On the other hand, the super key to open the menu always works

budgie-desktop --version 18.04
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: Budgie:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-02-23 (270 days ago)
InstallationMedia: Ubuntu-Budgie 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Package: budgie-desktop 10.4+git20180830.02.f2dbc215fdb-0+10.5ubuntu2 [origin: LP-PPA-ubuntubudgie-backports]
PackageArchitecture: all
ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21
Tags: third-party-packages bionic
Uname: Linux 5.0.0-36-generic x86_64
UnreportableReason: Isto não é um pacote Ubuntu oficial. Por favor remova qualquer pacote de terceiros e tente novamente.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
fossfreedom (fossfreedom) wrote :

similar report to this https://bugs.launchpad.net/ubuntu/+source/budgie-desktop/+bug/1850213

please run from the terminal to collect the relevant logs for this issue. TIA

apport-collect 1853206

no longer affects: ubuntubudgie
Changed in budgie-desktop (Ubuntu):
status: New → Incomplete
Revision history for this message
Bruno René Santos (brunorene) wrote : Dependencies.txt

apport information

tags: added: apport-collected bionic third-party-packages
description: updated
Revision history for this message
Bruno René Santos (brunorene) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Bruno René Santos (brunorene) wrote : ProcEnviron.txt

apport information

Changed in budgie-desktop (Ubuntu):
status: Incomplete → In Progress
importance: Undecided → Medium
assignee: nobody → fossfreedom (fossfreedom)
Revision history for this message
fossfreedom (fossfreedom) wrote :

Thanks,

I've been working on a patch for 19.10 to resolve this.

Since you are on 18.04 + our backports PPA - please can you test out a rework of our 19.10 suggested fix?

sudo add-apt-repository ppa:ubuntubudgie-dev/desktopkeygrab
sudo apt upgrade

logout and login and use as normal - test reboots/suspends, new shortcuts, changing shortcuts, removing shortcuts etc etc.

Please let me know how you get on.

Assuming this works I will push to the main backports PPA and you can then remove this test PPA

sudo ppa-purge ppa:ubuntubudgie-dev/desktopkeygrab

Revision history for this message
Bruno René Santos (brunorene) wrote :

Sure I'll test for a couple of days let you know if it worked.

Revision history for this message
Bruno René Santos (brunorene) wrote :

Hi, I have been using the fix for more than a week and I did not experienced the problem again. So it seems this is a proper fix for my problem

Thanks a lot

Revision history for this message
fossfreedom (fossfreedom) wrote :

Thanks - this has now been pushed out as an update - so just update as usual.

Then you can purge this test PPA.

cheers

Changed in budgie-desktop (Ubuntu):
status: In Progress → Fix Released
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