Reboot button does nothing on login screen

[Mathieu Tarral]

Hi,

When I'm boot my computer and the Gnome Shell login screen appears, if I try to reboot the computer from the menu available in the top right, the button does nothing.

I tried clicking multiple times, my computer won't reboot.

However, If i'm logged into my desktop, and then ask for a reboot, it works.

So either there is a permission issue to reboot on Gnome Shell login screen, or there is a deeper issue here.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 17 13:52:59 2019
DisplayManager: gdm3
InstallationDate: Installed on 2019-09-26 (51 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
RelatedPackageVersions: mutter-common 3.34.1-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

This particular bug has already been reported and is a duplicate of bug 1847896, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report.

Feel free to continue to report any other bugs you may find.