clean reinstall of Ubuntu 18.04 LTS crashed

Bug #1851963 reported by Michael Butterworth
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I was attempting a clean reinstall of Ubuntu 18.04 LTS from a USB when the installer crashed. I have no way to attach the requested files.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.12
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 9 16:33:10 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Michael Butterworth (mrbutterworth) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better.

This package failure looks like it was caused by bad ISO download, corrupted install media, or device failure. eg. look in the logs and you'll see messages like these :-

Nov 9 21:25:10 ubuntu kernel: [ 66.585802] SQUASHFS error: zlib decompression failed, data probably corrupt
Nov 9 21:25:10 ubuntu kernel: [ 66.585808] SQUASHFS error: squashfs_read_data failed to read block 0x637aa29e

Examining the information you have given us, this does not appear to be a useful bug report so I am closing it, as it appears to be a bad ISO or faulty device (inc.r bad write-to-device). If you believe I'm in error, please leave a comment explaining why and change the status back to 'New'. I suggest you verify your ISO download, and use the 'check disc for defects' option to validate your media before install to ensure a good download & write.

Possibly useful : https://tutorials.ubuntu.com/tutorial/tutorial-how-to-verify-ubuntu#0 and https://help.ubuntu.com/community/Installation/CDIntegrityCheck

Changed in ubiquity (Ubuntu):
status: New → Invalid
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