Performance is not good system freeze a lot of time

Bug #1851451 reported by manan masood
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Low
Unassigned

Bug Description

freeze mouse and keyboard

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Uname: Linux 5.3.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 5 20:46:07 2019
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company HD Graphics 620 [103c:81ee]
InstallationDate: Installed on 2019-11-04 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 064e:c346 Suyin Corp. HP TrueVision HD
 Bus 001 Device 003: ID 0bda:b008 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Notebook
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic root=UUID=bef4cfb0-ebad-44d4-aad1-914b2839dba4 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81EE
dmi.board.vendor: HP
dmi.board.version: 62.36
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.21:bd10/27/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EE:rvr62.36:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP
dmi.product.name: HP Notebook
dmi.product.sku: 1AP08EA#BH5
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
manan masood (mirzamanan) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

I'd suggest checking your hardware (esp. SMART status of ATA drives, cables etc)

I see in your logs the following :-

[ 6124.754413] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x50000 action 0x6 frozen
[ 6124.754428] ata1: SError: { PHYRdyChg CommWake }
[ 6124.754437] ata1.00: failed command: WRITE DMA
[ 6124.754455] ata1.00: cmd ca/00:08:18:e0:64/00:00:00:00:00/e0 tag 18 dma 4096 out
                        res 40/00:00:00:01:80/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 6124.754462] ata1.00: status: { DRDY }
[ 6124.754472] ata1: hard resetting link
[ 6125.068646] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[ 6125.093229] ata1.00: configured for UDMA/133
[ 6125.103327] ahci 0000:00:17.0: port does not support device sleep
[ 6125.103407] ata1: EH complete
[ 6125.103774] ata1.00: Enabling discard_zeroes_data

NOTE: SMART doesn't detect everything, but it's where I'd start, beyond validating your backups in case this is warning of a failing component/device. This may not be your only issue though.

Revision history for this message
Sebastien Bacher (seb128) wrote :

seems a disk issue rather than an xorg bug

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Invalid
affects: xorg (Ubuntu) → ubuntu
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