Coming back from suspend, tabs and window are broken

Bug #1850960 reported by Andreas Hasenack
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
New
Low
Unassigned

Bug Description

When coming back from a suspend on eoan and now focal, the tabs and gnome-terminal window are all broken. Some are maximized, some are not, some have huge fonts, some don't. I have to double click on the title bar (if I can find it), and then double-click again to maximize and restore the state I had before the suspend.

Attached is a screenshot, which captured the garbled state.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-10-13 (18 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191010)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: gnome-terminal 3.34.0-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
Tags: eoan
Uname: Linux 5.3.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sbuild sudo
_MarkForUpload: True

lenovo X1 5th gen
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-10-13 (156 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20191010)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: gnome-shell 3.35.91-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-17.21-generic 5.4.22
RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
Tags: focal third-party-packages
Uname: Linux 5.4.0-17-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-01-30 (47 days ago)
UserGroups: adm cdrom dip docker libvirt lpadmin lxd plugdev sambashare sbuild sudo
_MarkForUpload: True

Revision history for this message
Andreas Hasenack (ahasenack) wrote :
tags: added: apport-collected eoan
description: updated
Revision history for this message
Andreas Hasenack (ahasenack) wrote : Dependencies.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : ProcEnviron.txt

apport information

description: updated
tags: added: champagne
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Does it happen after every suspend/resume? Do you have the same issue if you lock/unlock the screen?
Could you add your 'journalctl -b 0' log after getting the bug?

Tagging rls-ee-notfixing because that's the only report we got from this issue and we don't believe it's a rls problem at this point

Changed in gnome-terminal (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
tags: added: rls-ee-notfixing
removed: champagne
Revision history for this message
Andreas Hasenack (ahasenack) wrote :

It's happening with focal as well. This system was upgraded to focal from eoan.

Revision history for this message
Andreas Hasenack (ahasenack) wrote :

Happens with every suspend/resume cycle. I'll attach the logs after I come back from lunch, which will be a great opportunity since I'll suspend the laptop.

It does not happen with a simple lock/unlock sequence. It has to be coming back from suspend.

Revision history for this message
Andreas Hasenack (ahasenack) wrote :

I stand corrected in that it doesn't happen every time. I had to try about 4 times to get it to happen again, and it's just with the gnome-terminal window.

Here is the requested log.

Changed in gnome-terminal (Ubuntu):
status: Incomplete → New
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

it's likely to be a shell issue more than a g-t one, reassigning there. Do you use screen scaling and what factor?

affects: gnome-terminal (Ubuntu) → gnome-shell (Ubuntu)
Revision history for this message
Andreas Hasenack (ahasenack) wrote :

scale is 100%, screen resolution is at 1920x1080, but it supports more (2ksomethingXsomething, can't remember now).

Revision history for this message
Andreas Hasenack (ahasenack) wrote :

hardware is a x1 5th gen laptop

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please run:

  apport-collect 1850960

which will give us different attachments since comment #9.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Revision history for this message
Andreas Hasenack (ahasenack) wrote : Dependencies.txt

apport information

tags: added: focal third-party-packages
description: updated
Revision history for this message
Andreas Hasenack (ahasenack) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : ProcEnviron.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : ShellJournal.txt

apport information

Revision history for this message
Andreas Hasenack (ahasenack) wrote : monitors.xml.txt

apport information

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This will probably be bug 1868207 which has better upstream tracking so let's use that bug.

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