[Dell Inspiron 7370] Bluetooth headset selected as default sound output, yet sound outputs to laptop speakers
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
pulseaudio (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 19.10 (using -proposed pocket)
Kernel 5.3.0-21-generic #22
pulseaudio 1:13.0-1ubuntu1
bluez 5.50-0ubuntu4
Device: Dell Inspiron 7370
Step to reproduce
=================
1. Pair a bluetooth headset with the laptop
2. Go to sound settings
-> in "Output device", the bluetooth headset is selected
3. Click Test, then "Front Left" and/or "Front Right"
-> the sound outputs to the laptop speakers instead of the bluetooth headset
If I select "Speakers - Built-in audio" in the "Output device", then select back the bluetooth headset from the "Output device" list and test it, it works as expected.
I tried this with 2 different bluetooth headsets (UE Boom and TaoTronics TT-BH07) which work fine on an Android device.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1
ProcVersionSign
Uname: Linux 5.3.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 31 17:36:10 2019
InstallationDate: Installed on 2019-07-02 (121 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to eoan on 2019-10-19 (12 days ago)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7370
dmi.product.sku: 07E9
dmi.sys.vendor: Dell Inc.
Changed in gnome-control-center (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in pulseaudio (Ubuntu): | |
status: | Confirmed → Incomplete |
summary: |
- Bluetooth headset selected as default sound output, yet sound outputs to - laptop speakers + [Dell Inspiron 7370] Bluetooth headset selected as default sound output, + yet sound outputs to laptop speakers |
This kind of problem is becoming common enough that we should also check if it's a GUI issue in gnome-control- center in how it communicates with PulseAudio.